Our Retail & Commercial employees around the globe are the most crucial link between our brands and our customers. They are constantly receiving training to ensure they provide the best Clarins and myBlend experience and have an in-depth understanding of the needs of both women and men. They represent our brands in transactions between our Group and our retail partners, and make sure that our thousands of points of sale are properly managed.

Our Digital, CRM & e-commerce teams are responsible for providing a unique digital experience for our customers. Their everyday tasks include accelerating our global online presence, developing innovative digital services for our e-commerce sites and social media accounts, creating editorial content in line with our brand identities, and deepening our understanding of our customers to strengthen our relationship with them.

Working closely with our Research & Development teams, our Marketing teams help to create excellent products for our Clarins and myBlend brands in line with customer expectations and market changes. Thanks to our Marketing & Communication teams, our iconic products enjoy a robust reputation in all 150 countries where they are distributed. From merchandising to media, press, digital platforms, events and more, our teams use their creativity to develop 360° approaches that immerse our customers in our brands’ worlds.

Meeting our customers’ expectations both in stores and online is first and foremost about ensuring availability of our products all over the globe. Our Operations teams are responsible for optimizing production, managing resources and stock in line with forecasting, and ensuring quick, responsible shipping. From product design through to distribution, they guarantee excellence.