Senior Finance Business Partner, London, 6 Months FTC

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform (After Successful Probation)
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

The role:

A senior finance role reporting to the Head of Finance to manage the Commercial Finance team.  Provide the expertise to acquire, manage and analyse data producing meaningfully report results on a timely basis. Participate in the production of monthly management accounts, periodic budgets, forecasts and 3- and 5-year business plans. Act as a key business partner to the Clarins UK business.

You are:

• Qualified CIMA, ACA, ACCA or similar proven by experience
• Competent with management information systems, able to demonstrate advanced experience with Excel in a business context
• Experienced in developing a company’s systems and ways of working around data analysis / synthesis
• An excellent communicator with great verbal and communications skills with a confidence to speak publicly and present information adapted to a varied audience
• Some who can plan methodically, organise, and use systems and reliably analyse data on a timely basis
• Able to build and nurture business relationships with key people in the UK and France

You have:

• Experience in managing the annual budgeting and business plan process as well as periodic reforecasting
• Knowledge for monthly financial reconciliations, participation in preparation of regular monthly management accounts and investigation of trends and variances. Other reporting as required.
• The ability to provide commercial insight and analysis acting as a proactive business partner through producing KPIs and dashboards in accordance with Clarins group governance and as may be required by the needs of the UK business.

• The capability in mentoring and training Finance and Non-Finance colleagues on reporting best standards (report layout, report automation, etc.) and commercial awareness (concept of project appraisal, cost vs benefit analysis and good value for money).
• Implemented other reporting as required, not limited to, cash flow modelling, capex analysis, inventory analyses, modelling and forecasting

• Management and development of 2 direct reports Finance Business Partner

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Senior Digital Designer, London

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform (After Successful Probation)
• Generous employee discount and product allocation (After Successful Probation)
• Potential to earn up to 10% performance-based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

The role:

Responsible for designing assets for all digital activities, across multiple platforms. This will include the design of responsive web pages for local initiatives, wireframes, emails, and media campaigns. You will also work on artwork that comes from our global design teams that need adapting for the UK market which will drive key lines for our business. You will manage the weekly project workflows for the design team including mentoring and managing a Junior Digital Designer.

You are:

• Extremely rigorous yet able to interpret guidelines
• Highly organized with the ability to multi-task and meet fixed deadlines
• Strong communication and interpersonal skills
• Able to receive feedback constructively and demonstrate resilience
• Able to adapt to change with last minute requests in delivering key projects
• Creative in your designs with considerations of brand guidelines, whilst optimising conversion
• Passionate in the full customer journey by designing new landing pages to support local initiatives

You have:

• Proven experience with ecommerce/retail environment
• Expert knowledge of Photoshop
• Contrast and composition skills
• Strong experience of responsive design (being able to work with a grid)
• Experience with Gif creation and optimization of video content
• Proficient in Illustrator (pictograms, logo)
• Experience in using InDesign for Direct Mailer and other ad hoc print requests
• Understanding of HTML/CSS
• Awareness of premium contemporary digital design & UX

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Online Acquisition Coordinator, London

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and product allocation
• Potential to earn up to 10% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

The role:

A hybrid-role with 3 days working from the central London office and 2 days from home this person joins the Clarins UK Ecommerce team. The Acquisition Coordinator will be responsible for our content channels; Paid social, SEO and Digital PR, working across both the Clarins and Beauty Daily websites. SEO is one of the fastest-growing performance channels at Clarins, and we are delighted that the team is growing with this role.

Clarins UK invests more than £2.8 Million per year in Acquisition, predominately focused on new customer acquisition. We continue to scale existing performance channels and supporting headcount, thus propelling our UK Ecommerce performance through testing of new tools and an agile approach to everything we do. The UK Acquisition team launch projects and test new channels both locally and through our regional partners. Our test & learn approach has firmly established itself as the optimal nursery environment where best practices are bred for the Clarins Group. As the pilot market for many innovations, we are now looking for people who can bring both experience and value-adding ideas to the table.

You are:

• Passionate about creating and executing strategy, then supporting agencies with the day to day running of SEO, Digital PR and Paid Social retargeting.
• Able to coordinate the work between agencies, internal and external stakeholders for Digital PR and SEO for both clarins.co.uk as well as beautydaily.clarins.co.uk
• Collaborative, internally to ensure website updates and press releases are synced to support campaigns.
• Curious to explore New channels including Pinterest, Tiktok and other content-related projects/channels that Clarins has not yet tapped into, from a performance perspective.
• Data driven, by monitoring and analysing performance on a regular basis, at a campaign, category and top line level, making sure channels are running within budget and hitting their respective KPIs.

You have:

• 1-2 years of experience in a similar role, either brand or agency side.
• Passionate about content marketing.
• Adept at managing multiple tasks, projects and deadlines, in addition to clearly explaining analytical data when presenting.
• Excellent English verbal and written communication, with a flair for writing and some experience in copy-writing and producing digital content.
• Enthusiastic, assertive, and motivated.
• Great team player for multi-disciplinary department, yet capable of managing tasks independently.
• Keen interest in the beauty industry.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Demand Supply Executive, Harlow

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

The role:

Supporting the growth of the Clarins business, this role specifically focusses on demand and supply administration tasks supporting the Senior Demand Planners across a portfolio of products. Working closely with the wider Supply Chain and Digital / marketing / training teams, this role will help assist and optimise inventory investment, advise on production requirements, and pro-actively communicate business intelligence in order to achieve relevant customer service goals.

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward Platform (After Successful Probation)
• Generous employee discount and training allocation (After Successful Probation)
• Potential to earn up to 10% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

You are:

• Highly literate and numerate, with advanced Excel skills.
• Strong analytical skills and attention to detail.
• Logical thinking.
• Able to work on own initiative and collaborate as part of a team.
• Ability to communicate effectively across all levels and with suppliers.
• Ability to thrive in a fast-paced environment.

You have:

• Minimum of 1-2 years’ in the industry or similar setting with end to end supply chain understanding.
• Desire to develop Demand and Supply Planning skills
• Knowledge of statistics, forecasting and forecasting methods and their financial and operational impacts.
• Knowledge of SAP/APO/M3/DMP/JDE, Manugistics or Oracle Demand Planning or other software packages including Microsoft Office and Advanced Excel.
• Proven capability to analyse and synthesise data.
• Strong presentation skills.
• Highly organized with strong time-management and attention to detail.
• Strong interpersonal skills to effectively interact in a cross functional environment with all teams, areas and levels of business affecting the forecast process.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Data Analyst, London (Maternity Cover)

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform (After Successful Probation)
• Generous employee discount and product allocation (After Successful Probation)
• Potential to earn up to 10% performance-based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

The role:

Support the Data Manager in producing sales reports and customer centric data for senior management to support sales data driven decision making. Provide the expertise to acquire, manage and analyse data timely and accurately, ensuring its integrity. Develop relationships with stakeholders to become a trusted adviser.

You are:

• An advanced Excel user
• Competent in using SQL database and management systems user (Cognos)
• Open and approachable with excellent verbal and written skills
• Highly analytical with strong attention details
• The ability to work with a team and independently
• Confident in building business relationships with key stakeholders across the business

You have:

• Proven experience in producing accurate and timely set sales reporting such as monthly Store Group Sell In Sell-thru, Online Sales, Skin Spa Yield, etc
• Solid analytic skills which will require producing reports, calculating Clarins commission and incentive schemes
• The ability to present sales data and customer centric information to management, employees, and key stakeholders across the business.
• Confidence in answering inquiries from external and internal auditors
• Proactive in investigating, resolving queries, checking sales figures against store groups to ensure accuracy and to decrease data gap

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Customer Service Advisor, Harlow, 31.5 Hours

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

(This role has shift patterns which includes some weekends, please ensure you're able to fulfil these requirements before applying.)

The role:

Based at the National Distribution site, the main function of this role is to offer exceptional 5 star Customer service and expert advice to consumers, trade customers and internal stakeholders. The Customer Service Advisor will work within set guidelines adhering to KPI’s. The department services customers, the Clarins Salesforce and in store sales staff using multiple communication channels including, email, telephone, live chat, social media platforms and letter. The departments aim is to offer 5 star Clarins service whilst monitoring costs and our impact on the environment. “Delivering the best level of service at the right cost and on time."

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform (After Probation Completion)
• Generous employee discount and Training allocation  (After Probation Completion)
• Potential to earn up to 10% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

You are:

• Passionate about delivering world class customer service

• Enjoy resolving all queries in a timely manner from email, phone, chats and social media.

• An excellent listener who understands great customer service

• Some administration experience desirable but not essential

• Best in class communication skills, both verbally and written

You have:

• 2yrs+ customer service experience

• Proficient in Microsoft office

• Excellent verbal and written skills, with the ability to communicate confidently at all levels

• Ability to multitask and prioritise work under pressure

• Awareness of GDPR

• Previous experience with Zendesk or Salesforce (not essential – nice to have

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Beauty Coach Expert, North & Midlands

Beauty Coach Expert, London

Ready to bring passion into your career ? 

 

A global leading skincare and make-up company, Clarins is above all the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe* and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,500 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform (After Successful Probation)
• Generous employee discount and product allocation (After Successful Probation)
• Potential to earn up to 10% performance-based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

The Role:

The Clarins Beauty Coach Expert Team are responsible for the successful execution of Promotions and Brand events in our retail outlets. This role demands high levels of energy to engage with new customers and to deliver best in class customer experience at every brand touch point. Delivering against set commercial KPI’s, The Clarins Beauty Coach Experts work alongside resident team members in store ensuring that the Clarins brand is always the leader in delivering the most personalised beauty services and products in the industry.

What you’ll do:

Customer Recruitment, Service and Engagement:

• Lead by example by demonstrating the highest levels of effective customer care and engagement.
• Proactively strengthen the interaction and engagement with customers at all touchpoints, maximising sales opportunities driving incremental sales growth.
• Focus on maximising opportunities through brand eventing, new launches and promotions whilst never losing focus on core products.
• Build awareness of customer shopping patterns and Clarins-specific customer engagement tools (C-Link) to develop skincare, colour, men’s and treatment conversations with all customers.
• Be aware of the power of body language, rapport building, mirroring and matching behaviours with every customer, adapting selling and customer service tools to different customer profiles and offering 5 star service to everyone.
• Overcome selling challenges and create retail theatre to attract and entice customers, incorporating the customer journey of each product launch or event thus delivering an immersive and interactive customer experience.
• Focus on customer loyalty, keeping customers returning to the brand.

Leading and Inspiring Others:

• Actively champion Clarins C-Link in all accounts by leading by example and achieving set KPI criteria.
• Promote and represent the Clarins brands to the highest standards with exemplary behaviours and exceptional personal grooming.
• Motivate, enthuse, inspire and mentor the resident team members, leading by examples at all times.

You have:

• At least 3 years customer service and sales experience within the beauty industry
• Commercially aware with exceptional client focus gained from within beauty or luxury retail industry.
• A proven track record in achieving sales and key business KPI’s alongside exceptional customer experience.
• Strong communication skills with the ability to motivate, coach, inspire and enthuse others to achieve business goals.
• Strong time management and organisation skills with the ability to work on own initiative and as part of a team.
• Full driving license is advantageous.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.

Prêt à insuffler de la passion à votre carrière ?

Le groupe Clarins n’est pas qu’une entreprise leader en cosmétique. C’est une histoire familiale engagée, un esprit d’innovation et d’indépendance. Aujourd’hui leader sur certains de nos marchés, nous continuons notre développement en Europe et en Amériques, et accélérons notre croissance en Asie.

Pour notre département Qualité, et dans le cadre d’un remplacement de congé maternité, nous sommes à la recherche d’une Adjointe Assurance qualité produits.

Le poste est basé sur notre site de Pontoise (95) pour une durée de 5 mois.

Le poste :

Rattaché(e) à la Responsable Assurance Qualité Produit, vous aurez pour mission de vous assurer que les produits (production interne et sous-traitée) dont notamment les OTC ainsi que les produits cosmétiques ayant fait l’objet déviation sont mis sur le marché selon la qualité requise pour l’usage auquel ils sont destinés 

Tâches :

Pour cela, vos missions consisteront à :

• Garantir que les produits OTC ainsi que les produits cosmétiques respectent le process qualité définit par Clarins et/ou réglementations opposables tout au long de leur élaboration ;
• Evaluer l’impact de ces lots ayant fait l’objet de déviation (blocage/retraitement) et alerter les départements concernés ;
• Libérer et maintenir les statuts de ces produits dans notre ERP ;
• Valider les rapports de suivi de stabilités des produits finis OTC et cosmétiques ;
• Gestion qualité des sous-traitants de production ;
• Participer à la mise en place et le suivi du planning d’audit des sous-traitants de production ;
• Participer à la revue Annuelle Qualité Produit OTC ;
• Proposer les améliorations de process du service et participer aux projets en lien avec son activité.

Vous êtes :

• Team spirit, force de propositions, autonome ;
• Doté(e) d'un très bon relationnel ; attiré(e) par le terrain.

Vous avez :

• Un diplôme d’Ingénieur Qualité ou Master 2 avec une spécialisation en Qualité, Assurance Qualité, chimie.
• Une première expérience sur un poste similaire ;
• Une Connaissance des référentiels ISO22716, BPF pharmaceutique,

Nous avons :

• Des marques reconnues : Clarins, My Blend,
• Des produits et des services de qualité

Curieux(se), vous avez la soif d’aller plus loin, vous n’avez pas peur de prendre des risques ni de relever de nouveaux défis !

Ready to bring passion into your career?

Clarins Group is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we’re looking for an Education Trainee based in Geneva.

The role:

You will assist the Education Manager. The main objectives of the Education Export Europe department are to actively build high quality training content in order for the countries to become local experts in our products and services.

To achieve these objectives, we have set key priorities in line with the Clarins Unlimited Plan:

• Be the skin authority and feel-good brand
• Be best in class in customer intimacy
• Be committed to Sustainable Beauty

The area of the Education Export department includes 23 Trainers in Europe.

What you’ll do:

1.         Digital

- Animate the e-learning platform by creating new contents, challenges and setting up communication tools

- Help with the deployment of training contents

- Coordinate products updates and communication

- Support the training community

- Create and send monthly newsletter

2.         Training support

- Collaborate with the Education team

- Follow-up of the Training strategy and Marketing Trade plan

- Develop multi-channels training materials and adapt them to the business objectives

- Support the Department statistic’s monitoring

- Organise training events such as the annual training seminar

3.         Wholesale and distributors

-          Coordinate with the field force team

- Liaise with the field force for all ad hoc requests

- Monitor the competition and market evolution

You are:

• Flexible with good organisational and communication skills
• Autonomous and proactive
• Interested in cosmetic most current trends
• Sustained interest in new technologies
• Customer-focused and brand-addicted

You have:

• Bachelor’s degree or equivalent
• Previous experience/internship
• Experience in cosmetic/ luxury/ hospitality industry is a plus
• Excellent knowledge of the back-office
• Fluent in English / French

We have:

• Standout brands: Clarins & My Blend
• Distinctive, high-quality products and services
• A longstanding commitment to social, economic and ecological initiatives  
• Growth opportunities
• Learning & Development

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

Ready to bring passion into your career?

Clarins is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and America and growth accelerating in Asia, we’re looking for a Business Manager (Full Time) to join our team in Boots, Leamington Spa. 

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. Through our values, we strive to achieve inclusiveness and a culture where everyone has the opportunity to reach their full potential and do their best work. We welcome applications from all backgrounds.