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ESTHETICIEN(NE) – PARIS
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Beauty Coach (30hrs/wk) 1
Beauty Coach (30hrs/wk) 1
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (30hrs/wk) based in Boots Northampton
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- Northampton, United Kingdom
- Permanent
- Yesterday
Beauty 50 – Woolworths Somerset PPT
Beauty 50 - Woolworths Somerset PPT
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
The Beauty Coach is an Ambassador of the brand’s uniqueness. A key part of this role is educating customers on Clarins “unlimited” philosophy. Delivering excellent customer care, listening to & understanding customer concerns, and participates to Clarins “unlimited” customers’ attention. Giving personalised beauty advice ensures that each customer feels valued and unique. The Beauty Coach is a member of a team. Individual set objectives are linked directly to the unlimited strategy and include actively participating in team goals, planning and executing counter events, maximizing new launches and establishing customer loyalty.
What you’ll do:
Delivering the best Clarins CARE Selling Ceremony to customers
- Lead the consultation and personalize the beauty ritual, understanding customers’ concerns
- Demonstrate the products in line with the Clarins protocols
- Offer cross-sell and cross-sample recommendations to customers
- Handle product objections and overcome selling challenges
- Conduct one-to-one remote consultations based on Distance Care principles
Knowing and managing your customer
- Systematically collect and record and maintain acccustomersomers’ data information, observing confidentiality
- Support any CRM activities decided at store level (use the recall system)
Knowing your offer
- Deliver products combination and product alternative proposals
- Remain informed of brand information and share the relevant information with customers
Being a Brand Ambassador and activating your network
- Follow beauty trends and competitors’ news
- Share the brand’s 360° presence, promoting brand’s social media and e-commerce availability
Driving business performance
- Understand sales KPI and activate the action levers to reach the required goals
- Report daily sales amount while highlighting any difficulties and recommendations
Ensuring operations excellence
- Apply everyday grooming, styling standards and guidelines, Clarins uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene
- Execute POS process and correctly use POS tools to maximize efficiency
Ensuring POS attractiveness
- Participate to POS administration and ensure a high standard of hygiene
- Execute merchandising guidelines in the store
- Maintain optimum level of stocks, testers, samples and disposable sales tools
- Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events
You are:
- Customer Focused
- Team-player
- Self-motivated with a high level of energy, enthusiasm and engagement
- Proactive mindset, curiosity and eagerness to learn
- Highly Organized with good attention to details
- Self-aware with good emotional intelligence and control
- Flexibility and positive attitude
- Integrity
You have:
- Minimum Matric Certificate
- A passion for Beauty (strong interest & curiosity about news, brands, competitors)
- A passion for Selling
Mandatory Requirements:
- South African Citizenship (Employment Equity/Affirmative Action)
- In accordance with Clarins South Africa’s Employment Equity Plan and its employment equity goals and targets, preference may be given, but not limited to candidates from under-represented designated groups. Clarins South Africa is committed to an organizational culture that recognizes, appreciates, and values Diversity, Equity, and Inclusion.
We have:
- 70 years of expertise in beauty and spa, with the Clarins and My Blend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- An inclusive work environment
- Development opportunities
- A broad training offer
- Attractive compensation and benefits
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- The Glen, South Africa
- Permanent
- Yesterday
Itinerant Beauty Coach
BEAUTY COACH-ITINERANTE SUISSE ROMANDE-80% Prêt à insuffler de la passion à votre carrière ?
Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».
Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.
Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.
Vous voulez contribuer à écrire la suite de notre histoire ? |
La Beauty Coach est un ambassadeur de la marque. Une partie importante de ce role consiste à éduquer les clients sur la philosophie Clarins Unlimited. Il fournit un excellent support client, écoute les préoccupations des cleints, les comprend et aide à assurer que Clarins « Unlimited » soit intégré par les clients. La consultation de beauté personnelle garantit que chaque client se sente valorisé et unique. La Beauty Coach fait partie d’une équipe. Les objectifs définis individuellement sont directemetn liés à la stratégie « Unlimited » et incluent la participation active aux objectifs de l’équipe, la planification et l’exécution des mises en avant sur les stands, la maximisation des lancements et la fidélisation de la clientèle.
Mission 1 : Offrir aux clients la meilleure cérémonie de vente Clarins CARE
- Fournir des conseils et personnaliser le rituel de beauté en comprenant les préoccupations des clients
- Démonstration des produits selon les protocoles Clarins
- Proposer des produits en Cross-Sell à la vente et en échantillonnage
Mission 2 : Connaissance du client et gestion des données
- Collecter et enregistrer systèmatiquement des données clients exacts tout en préservant la confidentialité
- Utilisation des outils du POS pour maximiser l'efficacité
- Soutenir toutes les activités CRM qui sont décidées au niveau du magasin (utiliser le système de rappel)
Mission 3 : Connaissance des produits et des offres
- Proposer des combinsations de produits et des produits alternatifs
- Se tenir au courant des activités marketing et communiquer les informations pertinentes aux clients
Mission 4 : Etre ambassadeur de la marque et activer son réseau
- Suivre les tendances beauté et l’actualité des concurrents
- Partager la présence 360° de la marque
Mission 5 : Performance & indicateurs
- Comprendre et suivre les statistiques des ventes
- Promotions de vente dans les grands magasins et chez les dépositaires
- Remplacements de stands
- Traffic stop actif pour le recrutement de nouveaux clients
- Se lancer des défis quotidients pour atteindre les objectifs
- Fournir les rapports promos dans les délais
- Fournir les rapports journaliers, hebdomadaires et mensuels à temps lors de remplacements de stands
- Toutes les taches commerciales et administratives demandées par le CM ou l’ASM
Mission 6 : Garantir un flux de travail impecacable
- Veiller au respect des valeurs Clarins ainsi que des réglements internes du groupe et du point de vente
- Respecter les méthodes Clarins selon les directives du service de formation
- Respecter les règles vestimentaires (uniforme, coiffure, ongles, maquillage). Hygiène personnelle irréprochable
- Planification préalable des absences prévisibles (par exemple : vacances)
Mission 7 : Assurer l’attractivité du POS
- Propreté et hygiène parfaites sur le stand
- Mise en place des guidelines merchandising en magasin
- Coopération étroite avec l’équipe du stand lors de promotions
- Coordination des horaires avec le personnel du stand
- Contribuer à la parfaite execution des lancements, animations trade marketing et des évènements en magasin
- 3 ans d’expérience dans la vente de produits de beauté et/ou la vente au détail, connaissance des produits Clarins un atout (connaissance des soins de la peau et du maquillage ainsi que l’application du maquillage)
- Niveau d’étude : niveau CFC de vente indispensable
- Connaissance de l’anglais
- Passion pour la beauté (fort intérêt et curiosité pour l’actualité, les marques, les concurrents)
- Une passion pour la vente
- Grande flexibilité et plaisir à voyager en Suisse
- Permis de conduire et voiture impératifs
- Compétences essentielles :
- Orienté client
- Esprit équipe
- Auto-motivé avec un haut niveau d’énergie, d’enthousiasme et d’engagement
- Esprit proactif, curieux et avec le désir d’apprendre
- Excellente organisation avec le souci du détail
- Confiant avec une bonne intelligence et un bon contrôle émotionnel
- Flexibilité et attitude positive
- Intégrité
Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.
Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.
- Retail & Commercial
- Plan-les-Ouates, Switzerland
- Fixed-term
- 2 days ago
ESTHETICIEN(NE) – PARIS
ESTHETICIEN(NE) - PARIS
Prêt à insuffler de la passion à votre carrière ?
Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».
Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.
Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.
Vous voulez contribuer à écrire la suite de notre histoire ?
Le poste :
Vous êtes un·e ambassadeur·rice de la marque et de son caractère unique. L’une des principales missions de ce poste est d’offrir un excellent service clientèle, une expérience mémorable en cabine, écouter et comprendre les problématiques des clients.e.s. Prodiguer des soins beauté en toute confidentialité permet à chaque client·e de se sentir valorisé·e, unique et nourrit des relations de confiance avec les client·e·s.
La mission :
- Connaître son offre et tous les services de soins, proposer des combinaisons de produits et des produits alternatifs
- Offrir tous les protocoles et services Spa requis par le point de vente
- Offrir aux client·e·s la meilleure cérémonie de vente de Clarins
- Connaître et gérer sa clientèle
- Être un·e ambassadeur·rice de la marque et activer son réseau
- Contribuer aux performances commerciales
- Garantir l’excellence opérationnelle (appliquer les standards et règles de présentation Clarins, maitriser les processus et outils de point de vente)
- Garantir l’attractivité du point de vente
Vous êtes :
- Passionné·e par la beauté
- Orienté·e client, vous aimez pratiquer des soins et offrir du bien-être
- A l’écoute et prévenant·e, vous faites preuve d’empathie envers les client·e·s
- À l’aise en équipe, vous communiquez efficacement au sein de l’équipe et respectez le travail des autres
- Enthousiaste et dynamique
- Proactif·ve, curieux·se et prêt·e à apprendre
Vous apportez :
- Au moins un diplôme CAP Esthétique
- 1 à 3 ans d’expérience dans le secteur de la beauté et/ou de la vente (la connaissance des produits Clarins est un plus)
- Une expérience en soin cabine
- Connaissance de l’anglais ou d’une autre langue
- Excellentes compétences de vente et de vente croisée
Nous avons :
- Près de 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
- Des produits uniques et des services innovants
- Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
- Une culture d’entreprise bienveillante et inclusive
- Des opportunités de développement
- Une offre de formation riche
- Une rémunération et des avantages attrayants
Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.
Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.
- Other
- Paris, France
- Permanent
- 2 days ago
Beauty Therapist (36.25hrs)
Beauty Therapist (36.25hrs)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you'll do:
Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
Focus on customer loyalty, keeping customers returning to the brand
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Have the confidence to overcome selling challenges
Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area
You are:
Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Customer-focused and results-oriented
You have:
NVQ 2 & 3 or equivalent Beauty Therapy qualification
Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Ability to be flexible and work shifts including weekends and evening
We have:
Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You - Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- Southampton, United Kingdom
- Permanent
- 3 days ago
Beauty Coach (22hrs/wk)
Beauty Coach (22hrs/wk)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (22hrs/wk) based in Boots Braehead
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- Glasgow, United Kingdom
- Permanent
- 3 days ago
CDI – Responsable Relations Sociales France H/F
CDI – Responsable Relations Sociales France H/F
Prêt à insuffler de la passion à votre carrière ?
Leader mondial du soin et du maquillage d’origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».
Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.
Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.
Vous voulez contribuer à écrire la suite de notre histoire ?
Le poste :
Nous sommes à la recherche d’un ou d’une Responsable Relations Sociales France en CDI. Poste à pourvoir dès que possible et basé à Paris 17ème.
Au sein de la Direction des Ressources Humaines du siège social et rattaché.e au Directeur des Ressources Humaines Holding Corporate, vous serez en charge de définir la stratégie sociale pour les entités françaises en lien avec la stratégie globale de l’entreprise. Vous piloterez les relations sociales sur le périmètre France en coordination avec les DRH des différentes entités. Vous accompagnerez, animerez et conseillerez les équipes RH dans la négociation et la mise en place de nouvelles politiques Ressources Humaines en France et de nouveaux accords d’entreprise. Vous animerez les IRP au niveau France et négocierez les accords d’entreprise en application de la Loi et en lien avec les orientations stratégiques de l’entreprise.
La mission :
En tant que Responsable Relations Sociales France vos principales missions seront :
- Animer l’ensemble des relations sociales sur le périmètre français.
- Animer et coordonner les sites français dans le cadre des négociations collectives pour le groupe (rituels mensuels avec les équipes RH pour préparer les futures négociations, travaux de groupe spécifiques…).
- Définir la feuille de route sociale.
- Animer la réunion mensuelle avec les Délégués Syndicaux au niveau du groupe.
- Préparer et animer le Comité de Groupe.
- Superviser, aligner et coordonner la bonne tenue des instances représentatives du personnel au niveau local avec les CSE, CSSCT, Commission sociale et négociation locale (NAO)
- Préparer les supports de présentation servant à l’animation des instances locales ou groupe.
- Gérer les contentieux individuels ou collectifs en lien avec les conseils externes.
- Supporter et conseiller les équipes opérationnelles.
- Animer la communauté RH pour un maintien de la compétence en droit social : Newsletters, Quiz, actualités sociales trimestrielles avec un cabinet de conseil.
- Gérer un budget conseil pour les éventuels contentieux.
- Coordonner et superviser le bon renouvellement des instances représentatives du personnel.
- Effectuer une veille sociale permanente et adapter les accords, contrats de travail ou tout document servant l’administration du personnel.
- Être garant de la conformité et de la bonne mise en œuvre de la réglementation, des dispositions de la convention collective et des accords négociés par Clarins pour les entités françaises.
- Animer de la formation interne sur le droit social à destination des Managers.
- Encadrer un.e juriste en droit social.
Vous êtes :
- Rigoureux.se, organisé.e, adaptable, autonome et dynamique
- Doté.e d’un sens relationnel et de bonnes capacités d’écoute
- Discret.e et disponible
- Engagé.e et passionné.e
- Doté.e de qualités de communication et de fédération et avez un goût certain pour la négociation
- A l’aise avec le travail en équipe et capable de travailler en transverse
- Analytique et synthétique
Vous apportez :
- Un diplôme de niveau Bac+5 avec une spécialisation en Droit Social ou une expérience équivalente
- Une expérience sur un poste similaire d’au moins 7 ans
- Une maitrise de l'environnement Microsoft (Teams, Outlook, Excel, PowerPoint.) et une aisance avec les outils informatiques
- Des compétences rédactionnelles et d’expression orale
- Une excellente maîtrise de l’anglais
Nous avons :
- Près de 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
- Des produits uniques et des services innovants
- Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
- Une culture d’entreprise bienveillante et inclusive
- Des opportunités de développement
- Une offre de formation riche
- Une rémunération et des avantages attrayants
- Un environnement de travail flexible, avec jusqu’à 2 jours de télétravail par semaine
Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.
Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs et nos collaboratrices comme à nos client⸱ es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d’offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.
Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à [email protected]
Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com.
- Human Resources
- Paris, France
- Permanent
- 4 days ago
Beauty Coach 50 PPT – Woolworths Somerset
Beauty Coach 50 PPT - Woolworths Somerset
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story?
The role:
The Beauty Coach is an Ambassador of the brand’s uniqueness. A key part of this role is educating customers on Clarins “unlimited” philosophy. Delivering excellent customer care, listening to & understanding customer concerns, and participates to Clarins “unlimited” customers’ attention. Giving personalised beauty advice ensures that each customer feels valued and unique. The Beauty Coach is a member of a team. Individual set objectives are linked directly to the unlimited strategy and include actively participating in team goals, planning and executing counter events, maximizing new launches and establishing customer loyalty.
What you’ll do:
Delivering the best Clarins CARE Selling Ceremony to customers
- Lead the consultation and personalize the beauty ritual, understanding customers’ concerns
- Demonstrate the products in line with the Clarins protocols
- Offer cross-sell and cross-sample recommendations to customers
- Handle product objections and overcome selling challenges
- Conduct one-to-one remote consultations based on Distance Care principles
Knowing and managing your customer
- Systematically collect and record and maintain acccustomersomers’ data information, observing confidentiality
- Support any CRM activities decided at store level (use the recall system)
Knowing your offer
- Deliver products combination and product alternative proposals
- Remain informed of brand information and share the relevant information with customers
Being a Brand Ambassador and activating your network
- Follow beauty trends and competitors’ news
- Share the brand’s 360° presence, promoting brand’s social media and e-commerce availability
Driving business performance
- Understand sales KPI and activate the action levers to reach the required goals
- Report daily sales amount while highlighting any difficulties and recommendations
Ensuring operations excellence
- Apply everyday grooming, styling standards and guidelines, Clarins uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene
- Execute POS process and correctly use POS tools to maximize efficiency
Ensuring POS attractiveness
- Participate to POS administration and ensure a high standard of hygiene
- Execute merchandising guidelines in the store
- Maintain optimum level of stocks, testers, samples and disposable sales tools
- Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events
You are:
- Customer Focused
- Team-player
- Self-motivated with a high level of energy, enthusiasm and engagement
- Proactive mindset, curiosity and eagerness to learn
- Highly Organized with good attention to details
- Self-aware with good emotional intelligence and control
- Flexibility and positive attitude
- Integrity
You have:
- Minimum Matric Certificate
- A passion for Beauty (strong interest & curiosity about news, brands, competitors)
- A passion for Selling
Mandatory Requirements:
- South African Citizenship (Employment Equity/Affirmative Action)
- In accordance with Clarins South Africa’s Employment Equity Plan and its employment equity goals and targets, preference may be given, but not limited to candidates from under-represented designated groups. Clarins South Africa is committed to an organizational culture that recognizes, appreciates, and values Diversity, Equity, and Inclusion.
We have:
- 70 years of expertise in beauty and spa, with the Clarins and My Blend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- An inclusive work environment
- Development opportunities
- A broad training offer
- Attractive compensation and benefits
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- The Glen, South Africa
- Permanent
- 7 days ago
Beauty Coach (37.5hrs/wk)
Beauty Coach (37.5hrs/wk)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (37.5hrs/wk) based in Boots Brighton
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- Brighton, United Kingdom
- Permanent
- 7 days ago
Beauty Coach (18.75hrs/wk)
Beauty Coach (18.75hrs/wk)
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (18.75hrs/wk) based in Boots York
The role:
Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.
What you’ll do:
- Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
- Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
- Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
- Focus on customer loyalty, keeping customers returning to the brand
- Have the confidence to overcome selling challenges
You are:
- Passionate about skincare and beauty
- A confident and articulate communicator
- Comfortable in a target driven environment
- Pro-active and enjoy exploring new sales opportunities
- Customer-focused and results-oriented
You have:
- Experience in a hands on beauty or retail role with exceptional customer service skills
- Commercial awareness
- Excellent communication skills and can build relationships quickly
- Ability to be flexible and work shifts including weekends and evening
We have:
- Competitive compensation package
- 28 days annual leave (inclusive of bank holidays)
- Clarins For You - Our Reward and Benefits Platform
- Generous employee discount and training allocation
- Potential to earn up to 3% performance based bonus
- Career Development opportunities
- We Care - volunteer day
- Access to a range of Wellbeing services through our Employee Assistance Programme
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com
- Retail & Commercial
- York, United Kingdom
- Permanent
- 7 days ago