Chef de projet contenus media et réseaux sociaux junior

​

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.

Vous voulez contribuer à écrire la suite de notre histoire ? 

Mission principale :

Au sein du pôle media/réseaux sociaux France, et rattaché aux Chefs de Projet Media & Réseaux sociaux, le Chef de Projet Contenus contribue au déploiement de l'image de la marque Clarins et de sa notoriété sur l'ensemble des leviers paid (offline et online) et owned locaux (Meta, Youtube & Twitter).

Vous serez l'interlocuteur(trice) privilégié(e) pour l'ensemble des contenus Social Media et Media au sein de la filiale France, pour assurer le lien avec les différents interlocuteurs internes (marketing, RP, influence, marque) et externes (agences, prestataires, fournisseurs...).
 

Activités et responsabilités :

1. Localisation des contenus de Marque :

• Coordination avec les équipes Marque Clarins pour s'assurer de la réception et la déclinaison des assets Media et Réseaux Sociaux sur le marché français.
• Echanges et alignement avec les équipes Marketing France pour validation des messages prioritaires au sein du 360.
• Point de contact prioritaire avec les instances de régulation de la publicité pour s'assurer de la conformité des contenus et de leur validation le cas échéant.
• Coordination avec les agences créas/exé pour les mises aux specs et livraisons des éléments techniques sur l'ensemble des media : Télévision, Presse, Digital, Radio.
• Gestion des opérations d'échantillonnage offline et online : commande d'échantillon, brief technique régies.

2. Production locale de contenus Media & Réseaux Sociaux :
 

• En complément des contenus de Marque, définition des besoins prioritaires en termes de production locale de contenus, en collaboration avec les 2 Chefs de Projet.
• Coordination avec les agences et/ou régies publicitaires pour la mise en place et la production des contenus (briefs, suivi opérationnel, validations des contenus).
• Suivi des performances des formats, en collaboration avec les agences.
• Présence ponctuelle sur des événements afin créer du contenu pour alimenter nos réseaux sociaux (ex : présentation presse, backstage, événements).

3. Veille créative :

• En collaboration avec l'alternante, suivi de l'ensemble de nos concurrents sur la beauté, via nos outils de pige quali Media.
• Veille sur les tendances sociales et digitales.

Vous êtes :

• Diplômé(e) d’un bac+5 avec une spécialisation en Marketing ou Communication.
• Créatif(tive)
• Curieux(euse)
• Autonome et rigoureux(euse)

Vous apporterez :

• Une première expérience en création de contenus pour des marques de luxe ou cosmétiques (alternance ou poste) 
• De bonnes connaissances du Pack Office et des connaissances de base sur les outils design (Photoshop…)
• Anglais et Français courant

Nous avons :

• Près de 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et des services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Une culture d’entreprise bienveillante et inclusive
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants
• Un environnement de travail flexible, avec jusqu’à 2 jours de télétravail par semaine

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.

Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à [email protected].

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com.

Beauty Coach (30hrs/wk)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (30hrs/wk)  based in Boots Doncaster 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Partnership Marketing Coordinator, London, 37.5 Hours 

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Responsible for assisting the Trade Marketing Manager in the successful execution of marketing activity across our key retailers both online and offline ensuring Clarins obtains the best support and opportunities. The coordinator ensures timely and on brand execution of all product launches & promotion activities across online & in store environments, optimising towards a best-in-class journey. Taking ownership of the print and design process for all retailer activity, EG: Gift with Purchase and online marketing support packages. They are great at quick and efficient multi-tasking. They are organised, have a strong work ethic, smooth communication skills and an interest in the Beauty industry.

What you’ll do:

• In an environment where Assist the Trade Marketing Manager in developing full and robust product/category launch plans for each retailer, ensuring we are driving growth and obtaining the best opportunities within our key retail partners.
• Plan the promotional calendar for each retailer as well as forecasting relevant stock.
• Prepare and ensure the timely delivery of all launches, including asset packs and promotions to retailers.
• Implementation of marketing support inclusive of online banners, CRM, social & in store packages etc.
• Own the design process for new assets for POS, banners, CRM, etc and oversee the approval and distribution process including any admin.
• Manage GWP promotions across retailers, from negotiating free visibility, allocation to delivery and reporting.
• Create relevant packing lists and salesplans liaising with Supply Chain to ensure on-time delivery.
• Update retailer investment plans and promotional & trade support calendars for each retailer.
• Monitor activity and deliver a post campaign analysis of each retailer activity to the Trade Marketing Manager.
• Website auditing & monitoring of Clarins content with the relevant partners.
• Track and monitor and FOC activity provided by our retailers such as emails.
• Coordination of relevant presentations and reports as requested by Trade Marketing Manager.
• Liaising with the media agency on any advertising requests, ensuring creation and on-time delivery of relevant assets and PO’s are actioned and approved within a timely manner.
• Proactively take initiative to monitor market visibility online & instore across retailers and competitors to identify ideas, innovations and trends for future opportunities.
• Make relevant recommendations and come up with ideas to improve business and drive sales.
• Liaise with external agencies to brief and monitor assets production.
• Admin support to Trade Marketing Manager.
• Raising relevant PO’s.

Retail Partners including online accounts:

JLP, Boots, Frasers, Fenwick, Selfridges, Harrods, Next, AIS, Morleys, Hoopers.

You are:

• Customer-oriented, results-oriented, passionate about our brand and challenges, entrepreneurial mindset.
• Eager to grow into a company genuinely committed to responsible beauty.
• Adaptable to think critically and creatively to bring solutions to varied markets.

You have:

• 1 year of experience in Marketing, preferably Trade Marketing within cosmetics or luxury retail environment.

• Knowledge of current trends within cosmetics industry.
• An creative approach with experience in design, print buying, copy writing and a feel for visual merchandising.
• Excellent attention to detail.
• Strong copywriting skills and creative mindset.
• Strong Microsoft Office skills, particularly Excel and PowerPoint and basic understanding of Adobe Photoshop.
• An understanding of the UK retail landscape, both online and offline. Including an understanding of the key retailers within the UK.
• A strong commercial mindset with a creative flair.
• Ability to negotiate when required.
• Ability to multi-task and work under pressure to fixed deadlines.

We have:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands.
• Unique products and innovative services.
• A commitment to Social & Environmental Responsibility embedded in our raison d'être.
• A caring and inclusive corporate culture.
• Development and training opportunities.
• Attractive compensation and benefits.
• A flexible work environment, with up to 2 days of remote working per week.

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Candidatures spontanées nouvelle usine Sainte-Savine (Troyes)

​

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.

Vous voulez contribuer à écrire la suite de notre histoire ? 

Le Groupe Clarins installe sa deuxième usine à Sainte-Savine (Troyes)

La mise en production est prévue à l'automne 2024. Si vous êtes intéressé⸱e par ce projet, nous vous invitons à déposer votre candidature spontanée.

Pour notre future usine 4.0, nous rechercherons prochainement des profils : 

- Fabrication

- Conduite de systèmes automatisés (lignes de conditionnement)

- Maintenance

- Automatisme

- Contrôle Qualité

... et bien d'autres !

Vous :

• Êtes orienté⸱e client, orienté⸱e résultat, passionné⸱e par nos marques et les challenges
• Êtes animé⸱e par la volonté d’évoluer dans une entreprise engagée au service d’une Beauté Responsable
• Incarnez les valeurs du Groupe Clarins : respect, authenticité, audace, passion.
• Force de proposition, vous avez un esprit d'initiative
• Faites preuves de dynamisme, de motivation, d'un bon esprit d'équipe et de bienveillance

Nous avons :

• Près de 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et des services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Une culture d’entreprise bienveillante et inclusive
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Beauty Coach 50 - Truworths Pavilion

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

The Beauty Coach is an Ambassador of the brand’s uniqueness.  A key part of this role is educating customers on Clarins “unlimited” philosophy. Delivering excellent customer care, listening to & understanding customer concerns, and participates to Clarins “unlimited” customers’ attention. Giving personalised beauty advice ensures that each customer feels valued and unique. The Beauty Coach is a member of a team. Individual set objectives are linked directly to the unlimited strategy and include actively participating in team goals, planning and executing counter events, maximizing new launches and establishing customer loyalty. 

What you’ll do:

Delivering the best Clarins CARE Selling Ceremony to customers 

• Lead the consultation and personalize the beauty ritual, understanding customers’ concerns  
• Demonstrate the products in line with the Clarins protocols  
• Offer cross-sell and cross-sample recommendations to customers 
• Handle product objections and overcome selling challenges  
• Conduct one-to-one remote consultations based on Distance Care principles  

Knowing and managing your customer 

• Systematically collect and record and maintain acccustomersomers’ data information, observing confidentiality
• Support any CRM activities decided at store level (use the recall system)  

Knowing your offer 

• Deliver products combination and product alternative proposals  
• Remain informed of brand information and share the relevant information with customers  

Being a Brand Ambassador and activating your network  

• Follow beauty trends and competitors’ news  
• Share the brand’s 360° presence, promoting brand’s social media and e-commerce availability  

Driving business performance 

• Understand sales KPI and activate the action levers to reach the required goals  
• Report daily sales amount while highlighting any difficulties and recommendations   

Ensuring operations excellence 

• Apply everyday grooming, styling standards and guidelines, Clarins uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene  
• Execute POS process and correctly use POS tools to maximize efficiency  

Ensuring POS attractiveness 

• Participate to POS administration and ensure a high standard of hygiene  
• Execute merchandising guidelines in the store  
• Maintain optimum level of stocks, testers, samples and disposable sales tools  
• Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events  

You are:

• Customer Focused 
• Team-player 
• Self-motivated with a high level of energy, enthusiasm and engagement 
• Proactive mindset, curiosity and eagerness to learn 
• Highly Organized with good attention to details 
• Self-aware with good emotional intelligence and control   
• Flexibility and positive attitude 
• Integrity 

You have:

• Minimum Matric Certificate  
• A passion for Beauty (strong interest & curiosity about news, brands, competitors) 
• A passion for Selling 

Mandatory Requirements:

• South African Citizenship (Employment Equity/Affirmative Action)
• In accordance with Clarins South Africa’s Employment Equity Plan and its employment equity goals and targets, preference may be given, but not limited to candidates from under-represented designated groups.  Clarins South Africa is committed to an organizational culture that recognizes, appreciates, and values Diversity, Equity, and Inclusion.

We have:

• 65 years of expertise in beauty and spa, with the Clarins and My Blend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• An inclusive work environment
• Development opportunities
• A broad training offer
• Attractive compensation and benefits

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com

Beauty Coach (35.5hrs/wk)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (35.5hrs/wk)  based in Harveys Halifax 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Beauty Coach (30hrs/wk) 1

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com