Beauty Therapist (36.25hr/pw)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:
Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do:
Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
Focus on customer loyalty, keeping customers returning to the brand
Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
Have the confidence to overcome selling challenges
Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

You are:
Passionate about skincare and beauty
A confident and articulate communicator
Comfortable in a target driven environment
Customer-focused and results-oriented

You have:
NVQ 2 & 3 or equivalent Beauty Therapy qualification
Experience in a hands on beauty or retail role with exceptional customer service skills
Commercial awareness
Ability to be flexible and work shifts including weekends and evening

We have:
Competitive compensation package
28 days annual leave (inclusive of bank holidays)
Clarins For You - Our Reward and Benefits Platform
Generous employee discount and training allocation
Potential to earn up to 3% performance based bonus
Career Development opportunities
Access to a range of Wellbeing services through our Employee Assistance Programme

We care Volunteer Day 
 

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins GroupA B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.To learn more about our group and our commitments to people, visit www.groupeclarins.com.Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Business Manager (31hrs/wk)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Business Manager (31hrs/wk)  based in Bradbeers Romsey 

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme
• We Care-Volunteer Day

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for an Account Coordinator, Travel Retail Asia Pacific to work on the Travel Retail team.

About the Job

Beauty Coach-related Operations:

• Check and create necessary work sheet related to BCs such as (i) monthly attendance sheet check/submission to local HR (ii) sales incentive calculation, (iii) BC shifts, (iv) testers, and equipment orders.
• Collaborate with training team to ensure on-counter BC grooming excellence.
• Arrange/organize BC training, hotels, transportation, meeting rooms, materials and necessary tools based on training plan.
• Communicate with BCs daily basis to guarantee a smooth operation flow and dedication.

Sell-out/Sell-in Reporting:

• Collect BC sales weekly/monthly sales report to convert into a streamlined report for submission to Singapore. 
• Gather market intelligence (traffic data collections, competitor's practices, market performances).
• Keep track on Airline monthly sales and digital (web reservation sales) by operators and update listing plan in a timely manner.
• Prepare ad-hoc market update presentations for business reviews and visitors.

Marketing:

• Promotions timely implementation (promoters, VM, targets, Tool etc.) in close collaboration with Singapore, suppliers, operators, and BCs.
• Coordinate Airline Inflight magazine editorial creation with Singapore team, airlines, and Japan local team.
• Fuel operators' digital exposure with newness content, banner, promotional mechanics in collaboration with Singapore.
• Ensure E-pro training material/tools to be constantly animated and up to date to engage BCs community optimal E-pro attendance.
• Occasional translation work upon Singapore/France request.

Merchandising:

• Guardian of the counter grooming excellence by reporting damage and corrective actions.
• Ensure VM elements to be permanently updated with Singapore and suppliers (shelf talkers, lightboxes, Launch POP, planograms).
• Occasional local creation in coordination with Singapore (POPs, GWP cards, price cards).

Accounting:

• Assist the Travel Retail Senior Account Executive in updating marketing expenses, BC management file and creation of price registration.
• Creation of PR (financial approval system) upon necessity.
• Update any internal financial reports.
• Process invoices for domestic and Singapore payments.

Logistics:

• Handle damaged/return goods liaising with Singapore customer service for Credit Note management.
• Plan and order GWPs, testers, marketing tools and arrange customs clearances for a timely dispatch to all doors.

Customer claims:

• Handle occasional Travel Retail consumers' complaints liaising with Singapore and Japan customer service teams.

About you:

• Fluent in Japanese and English with very good communication skills both speaking and in writing
• Ability to evolve in a multi-cultural background both internally and externally
• Positive/challenge attitude toward any type of work
• Capacity to anticipate with strong planning/communication skills under speedy environment
• Capable to handle multitasks
• Interpersonal relationship: at ease to create relationships at each level from sales staff to VIP both internally and externally
• Respectful and reliable
• Understanding of logistics flow is a plus
• Team player with ability to work independently
• Knowledge of Duty-Free business & Cosmetics is a plus
• Advanced PC skills (excel, word, PowerPoint, illustrator, Photoshop, v-look is a plus)

About the benefits:

• 71 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

DEMAND PLANNING MANAGER (M/W/D) 

STARNBERG I VOLLZEIT I AB SOFORT

Bist du bereit, Leidenschaft in deine Karriere einzubringen?

Clarins ist, als international erfolgreiches Familienunternehmen mit 70 Jahren Expertise, einer der Markführer im Bereich Skincare, Beauty & Spa Treatments. Unsere Mission ist es, das Leben schöner zu machen und einen schöneren Planeten zu hinterlassen. Wir sind in mehr als 150 Ländern tätig und aktuell die Nummer eins der Skincare Unternehmen in Europa. Da unsere 8.000 Talente einzigartig sind, engagieren wir uns dafür, Vielfalt in allen ihren Formen zu fördern. 

Möchtest du als Teil des Teams das nächste Kapitel unserer Geschichte schreiben?

YOUR MISSION AT CLARINS:

Mach die Welt mit uns ein Stück schöner – auch in unseren Prozessen. Du sorgst für eine effiziente und ökonomische Bedarfsplanung des Clarins Produktportfolios und treibst spannende Projekte aktiv mit voran.

DAS ERWARTET DICH:

 DAS BRINGST DU MIT:

• Du hast Erfahrung in der Projektarbeit und verstehst sowohl Finance als auch Marketing 

• Du sprichst fließend Deutsch und sehr gut Englisch – auch in Präsentationen 

• Du bist belastbar, gut organisiert und kannst Prioritäten klar setzen, auch wenn viele Themen gleichzeitig laufen 

DAS BIETEN WIR:

• Flexibel & mobil: Du arbeitest hybrid – vor Ort in unserem modernen Office in Starnberg (mit direkter S-Bahn-Anbindung) und nach unserer Mobile Working Policy. Flexible Arbeitszeiten inklusive 

• Workation – Arbeiten, wo andere Urlaub machen: Nach bestandener Probezeit kannst du bis zu 10 Tage pro Jahr mobil aus dem EU-Ausland, dem EWR oder der Schweiz arbeiten – kombiniert mit deinem Urlaub. So verbindest du Erholung und Effizienz an deinem Lieblingsort 

• Nachhaltig unterwegs: Wir bezuschussen dein ÖPNV-Ticket und bieten Fahrradleasing über JobRad – für einen umweltfreundlichen Arbeitsweg 

• Sicher & gesund: Mit betrieblicher Altersvorsorge, Gesundheitsmanagement und regelmäßigen Well-Being-Angeboten investieren wir in deine Zukunft und dein Wohlbefinden 

• Exklusive Vergünstigungen: Profitiere von Personalrabatt, Zugang zum Corporate Benefits Portal sowie Family & Friends-Rabattaktionen 

• Dein Tag, dein Extra: An deinem Geburtstag hast du frei – mit einem zusätzlichen Urlaubstag, nur für dich 

• Wissen, das dich weiterbringt: Ob Produktschulung oder persönliches Training – deine Weiterentwicklung liegt uns am Herzen 

• Teamkultur, die verbindet: Regelmäßige Firmenevents und Networking-Möglichkeiten sorgen für echten Teamspirit 

MORE ABOUT CLARINS

Représentant(e), éducation et ventes - région Est

​

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.

Vous voulez contribuer à écrire la suite de notre histoire ? Nous sommes à la recherche d’un(e) représentant(e), Éducation et ventes pour la région de l’Est. 

Le poste :

La personne titulaire du poste est responsable de former les magasins et les équipes d’experts en beauté Clarins à la connaissance des produits, aux techniques de vente et aux méthodes d’application, afin d’atteindre les objectifs de vente et de service. Elle est également responsable de l’atteinte des objectifs de vente au détail et des ventes nettes pour le territoire qui lui est assigné, tout en cultivant les relations avec les équipes en magasin par le biais de visites planifiées. Elle supervise, encadre, forme et coache efficacement les équipes des magasins afin de s’assurer qu’elles s’acquittent de leurs responsabilités et qu’elles atteignent les niveaux de productivité prévus.     

80 % du temps est passé sur le terrain, y compris la formation (formation en classe et visites en magasins).

Répartition du rôle : 70 % Éducation – 30 % Ventes.

Taille/volume du territoire : Petit à moyen.

La mission :

Dans un contexte où nous voulons offrir un service de qualité exceptionnel à nos partenaires et clients, vos missions seront les suivantes :

Éducation 

• En collaboration avec le responsable de la formation, planifier et animer, au début de chaque saison, des sessions de formation en présentiel et virtuelles sur la connaissance des produits, les méthodes d’application et les techniques de vente pour sa région.
• S’assurer que les équipes en magasin maîtrisent tous les messages de la marque et les assortiments de produits, et offrir des sessions de formation en magasin au personnel dédié et à l’ensemble du département sur la connaissance des produits, l’expérience client, les méthodes d’application, les techniques de vente et les compétences en leadership.
• Fournir un coaching commercial efficace en modélisant les bonnes pratiques, en observant sur le terrain et en offrant du feedback pour garantir la mise en œuvre des techniques de vente adaptées aux différents profils de clients, afin d’atteindre les objectifs de vente.
• Promouvoir la plateforme d’apprentissage en ligne de la marque et assurer un niveau d’engagement des équipes de magasin à l’égard de l’apprentissage numérique.
• Promouvoir et veiller à la participation des équipes en magasin aux formations saisonnières (en personne et/ou virtuelles).
• Collaborer avec l’équipe de formation en fournissant du feedback sur la façon dont le contenu est reçu et utilisé en magasin, et proposer des recommandations au besoin.

Gestion des comptes

• Atteindre ou dépasser les objectifs de vente au détail et de ventes nettes pour chaque magasin et territoire désigné.
• Évaluer la compréhension par les équipes en magasin des connaissances produits, des méthodes d’application et des techniques de vente acquises durant les formations.
• Suivre de près les enjeux de stock et intervenir rapidement au besoin.
• Communiquer et mettre en œuvre les stratégies de marketing et de marchandisage au niveau du magasin.
• Tenir des revues d’affaires avec chaque magasin, selon les besoins, afin d’améliorer la compréhension des opportunités de vente et les besoins en formation.
• Élaborer et partager des plans d’action en matière de vente et d’éducation avec les magasins et la direction, au besoin.
• Planifier, exécuter et participer aux événements en magasin (y compris les Master Classes).
• Fournir des informations sur le comportement des clients, les tendances de vente et l’achalandage afin d’optimiser l’allocation des ressources de l’entreprise.
• Gérer et respecter tous les contrôles budgétaires et de dépenses.

Coachs beauté

• Recrutement et superviser fonctionnellement les coachs beauté désignés sur son territoire/région.
• Développer des relations d’affaires avec les coachs beauté.
• Veiller à ce qu’ils respectent les valeurs de la marque Clarins.
• S’assurer qu’ils remplissent les exigences opérationnelles de leur rôle, y compris la gestion des horaires et l’approbation des heures.

Vous apportez :

• Diplôme dans un domaine connexe.
• Expérience confirmée en vente au détail de produits cosmétiques et de soins de la peau.
• Passion pour la marque et pour l’industrie cosmétique.
• Maîtrise de MS Office, notamment Excel et PowerPoint.
• Excellentes compétences en communication, en présentation et en relations interpersonnelles ; aisance à faire des présentations devant un public.
• Solides compétences analytiques et organisationnelles.
• Motivation et sens aigu de l’urgence ; capacité à transformer les idées en actions.
• Orientation vers les résultats et volonté de dépasser les objectifs de croissance annuels.
• Bon esprit d’équipe.
• Bilinguisme essentiel (français et anglais), à l’oral comme à l’écrit, le poste impliquant des interactions avec d’autres entités Clarins à l’international ainsi qu’avec des employés et partenaires d’affaires dans d’autres provinces canadiennes.
• Permis de conduire valide et accès à une voiture.
• Disponibilité pour voyager au Canada et à l’international.

Nous avons :

• Top employeur Montréal 2025
• 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Un environnement de travail inclusif
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.

Beauty Coach (37.5hrs/wk)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (37.5hrs/wk)  based in Bicester Village 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - volunteer day
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Product Manager, Asia Pacific based in Singapore.

The role:

As the APAC Product Manager for a leading prestige beauty house, you will be the custodian of the brand’s executional excellence and innovation pipeline across Asia Pacific.

You will act as the bridge between Global Brand teams and Local Markets, championing brand & product storytelling, go-to-market excellence, and performance analysis to strengthen the brand’s leadership of skincare within the region.

What you’ll do:

Brand & Portfolio Strategy

• Translate global brand strategies into impactful regional plans, ensuring Asia Pacific market relevance.
• Define regional portfolio priorities, balancing timeless icons with innovation and limited editions.
• Support the development of long-term franchise roadmaps anchored in consumer insight, competitive landscape, and brand storytelling.

Launch excellence & 360 Campaigns

• Lead regional launch readiness — from 360 brief to post-launch analysis — ensuring elevated execution across all touchpoints.
• Lead and collaborate with cross functional teams: Integrated Media, VM, Digital, CRM, Communications, Training, Retail and scientific teams to deliver integrated, luxurious consumer journeys.
• Develop regional toolkits and storytelling assets that elevate product desirability and drive sell-through.
• Monitor performance KPIs and share best practices across markets to continuously refine activation standards and encourage scalability.

Consumer & Market Insights

• Analyze category trends, competitive intelligence, and consumer insights to anticipate shifts in consumer behaviour and identify white space opportunities.
• Provide business analytics and actionable insights to inform strategic decisions at regional and global levels.

Cross Functional partnership and stakeholder management

• Act as a central liaison between Global Brand, Regional cross-functional and Market teams to ensure alignment and agility in execution.
• Partner with regional operations, supply, and market teams to ensure smooth backend support, supply allocations and timing.
• Serve as the voice of the brand internally and externally, maintaining consistency and excellence in brand execution.

What you have:

• Experience & Education: 5+ years of progressive experience in brand marketing, preferably in beauty, luxury, or FMCG industries; Bachelor’s or Master’s degree in Marketing, Business, or related field.
• Portfolio expertise: Proven track record in managing cross-market product launches and lifecycle management.
• Consumer-Centric Mindset: Strong understanding of Asian beauty markets and consumer behavior.
• Execution Excellence: Track record of delivering impactful 360 campaigns, managing budgets, and driving ROI.
• Collaborative spirit: Someone who can drive results and smooth partnership across cross-functional teams.
• Communication Skills: Excellent written and verbal communication; ability to influence and motivate key stakeholders and peers.

Key Success Factors

• Strategic agility with operational excellence.
• Strong cross-cultural communication and influencing skills within a matrix organization.
• Entrepreneurial mindset with refined aesthetic judgment and attention to detail.
• A passion for excellence — ensuring every launch, every story, and every product embodies the prestige brand standard.

We have:

• 71 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 1 day of remote working per week

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

E-Retailers Coordinator

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The E-Retailers & Pure players coordinator will be responsible for managing e-retailers and pure players, to enhance brand image on these platforms as well as drive business growth across GCC + LEVANT + TURKEY. This role focuses on managing product listings, optimizing search visibility, e-merchandising, negotiating with e-retailers and pure players, managing the assortment and gift with purchase, and aligning promotional calendars with the company's digital strategy. The individual will also oversee performance analysis and ensure that trade and promotional plans are executed effectively to meet sales targets. Lastly, the E-Retailers and Pure Players coordinator will check the online distribution channels where Clarins products can be found and take the necessary actions to ensure that our online distribution is well controlled.

Mission 1: E-Retailers and Pure Players Portfolio Management & Listings
- Manage the assortment and listing of the product portfolio on the various platforms across different markets (the catalog should be consistently updated).
- Ensure accurate product information, images, descriptions, pricing, and gift with purchase (GWP) details are displayed correctly on all e-retailer and pure player sites.
- Regularly review the assortment for each e-retailer, ensuring it is optimized to market needs, brand priorities, and platform performance. 
- Identify and remove discontinued or obsolete items from listings to maintain a clean and relevant catalog. 
- Work with e-retailers and pure players to optimize search functionality so that our products appear higher in search results (e.g., if a customer types "serum," ensure the products are visible on the first pages rather than the fifth). 
- Regularly update listings to reflect any new product launches, seasonal changes, assortment adjustments, GWPs, and stock updates.
- Collaborate with Marketing to provide creative assets or specific materials needed for key consumption periods (e.g., Ramadan, Black Friday).
- Ensure content localization (including Arabic). - Explore new e-retailer and pure player opportunities.

Mission 2: E-Merchandising & Animation Coordination
- Collaborate with internal teams to ensure that animations (Gift with Purchase, digital, and influencer) and promotions on e-retailer and pure player platforms align with the website and offline calendar.
- Manage promotional activities on e-retail platforms and monitor their effectiveness, optimizing campaigns as needed.
- Build and oversee the merchandising and assortment strategy for e-retailers and pure players, ensuring products are effectively promoted to maximize visibility and sales.
- Review the assortment regularly for each e-retailer, ensuring it is optimized to market needs and removing discontinued items to maintain a relevant and updated catalog.
- Lead negotiations with e-retailers and pure players to secure optimal visibility for the brand’s products, including promotions, pushes, and discounts, in coordination with the Head of Department.
- Collaborate with local teams, distributors, and e-retailers to ensure coordination and alignment of all animation campaigns across markets.
- Conduct a monthly internal review and a quarterly business review (QBR) with e-retailers to assess performance, identify opportunities, and refine assortment and promotional strategies.

Mission 3: Trade and Promo Planning
- Work with Distributors and Marketing teams to develop and align the promotional and trade marketing calendar for e-retailers and pure players, and keep the tracker updated to ensure accurate follow-up and execution.
- Maintain and regularly update a launch tracker for each e-retailer to ensure visibility and follow-up on key launches and activities.
- Plan, forecast, and track promotional activities across markets, covering both Clarins and competitor initiatives to identify best practices and market trends.
- Define clear KPIs to measure the success of promotions, analyze performance data, and optimize future campaigns while maintaining a strong balance between brand integrity and commercial objectives.
- Generate innovative ideas to enhance promotional impact, drive engagement, and improve campaign effectiveness.
- Manage the promotional budget in collaboration with Distributors and Commercial teams, ensuring alignment with business profitability goals. 

Mission 4 : Performance Analysis & Optimization
- Analyze the success of trade plans and product launches using quantitative KPIs and performance metrics.
- Oversee operational aspects including inventory management, pricing strategies, and promotional campaigns to optimize visibility and sales.
- Conduct daily clarins and competitor analysis to identify growth opportunities and adjust strategies accordingly and share report to management.
- Manage e-commerce budgets to ensure profitable investments in advertising, operations, and platform fees while meeting financial goals.

Mission 5 : Ensure a successful online presence for Clarins in the region
- Help with major Key Consumption Periods on the DTC when needed
- Track online presence of Clarins products through available platforms and take necessary actions in case of misalignment/non compliance with our distribution strategy.

You are: 

Soft and Leadership Skills:
- Customer-Centric: Focused on enhancing the online shopping experience through strong partnerships with e-retailers and pure players.
- Digitally Minded and Open: Proficient with E-Commerce tools and strategies to drive online sales and visibility.
- Goal-Oriented and Solution Finder: Takes initiative to achieve sales targets and resolve operational challenges.
- Efficient Multi-Tasker: Skilled at managing e-merchandizing, promotional campaigns and negotiations in a fast-paced environment.
- Detail-Oriented: Ensures accuracy in product listings, promotional setups and data reporting.
- Autonomous and Ownership-Driven: Demonstrates accountability in managing relationships with E-Retailers/Pure Players and executing strategies.
- Collaborative Team Player: Works effectively with cross functional teams to align on promotional and merchandizing goals.
- Strong Communicator: Excellent verbal and written communication skills in both English and Arabic.

You have:
- Bachelor’s degree in science, Business, or Marketing
- Minimum of 2 years of experience managing e-retailers, marketplaces, or pure players.
- Experience in e-commerce operations (managing product listings, descriptions, categories), digital marketing or trade marketing.
- Understanding of Key ecommerce concepts and knowledge of Beauty specialist online players (preferred)
- Driven by developing strategy to boost sales through promotional campaigns.
- Negotiation skills - Digital marketing skills (preferred)
- Proficiency in English and Arabic (mandatory)

Technical skills:
- Experience with E-Commerce platforms (Salesforce)
- Proficient in managing product catalogs, website content updates, and merchandising workflows
- Knowledge of website analytics tools such as Google Analytics to track performance and optimize the customer journey.
- Basic HTML and content creation skills for implementing site banners, landing pages, and campaign visuals.
- Ability to analyze customer behavior and translate insights into merchandising strategies.
- Familiarity with SEO principles and digital tools for improving website visibility.
- Strong project management skills to coordinate campaigns and ensure timely execution.

We have:
- Distinctive, high-quality products and services 
- A longstanding commitment to social, economic and ecological initiatives
- Growth opportunities - Learning & Development

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Le poste :

CDI à pourvoir dès que possible. Poste basé à Paris 17ème.

Nous recherchons actuellement un(e) Responsable S&OP pour rejoindre notre équipe Supply Chain Centrale.

La raison d’être de la Direction Supply Chain Central est de servir au mieux les marchés dans les délais impartis, afin de garantir un taux de service à nos clients internes et externes (Filiales, B to B, DTC) tout en optimisant notre niveau de stock.

Partie intégrante de l’équipe Central Supply Chain, le/la Responsable S&OP aura comme responsabilité d’animer le process S&OP, de structurer un pôle Demand Control et de piloter le catalogue Maquillage. Il/elle aura la responsabilité de manager, former et développer 3 personnes.

Les missions :

Rattaché.e au Responsable Global S&OP & Inventory Planning, vos principales missions seront de :

1. Demand Planning :

• Structuration d’un pôle Central Demand Planning et S&OP dont :
  • Mise en place d’un Demand Control pour challenger les forecasts des pays
  • Pilotage des forecasts de lancement et de fin de vie
  • Gestion des demandes exceptionnelles hors process normal
  • Gestion de la Demand échantillons, testeurs, doses
  • Garantir l’exécution des process et des outils
  • Etre garant.e des KPIs, paramètres et de la performance (Sales Forecast Accuracy, Bias…)
  • Garantir la communication avec les marchés
• Être en charge de l’animation du S&OP Groupe
  • Préparation, agenda, action plan, présentation
  • Coordination des Demand et Supply régionaux et centraux
  • Garant.e des process/outils S&OP
  • Garant.e des KPIs, paramètres et de la performance
  • Analyse moyen/long terme des tendances

2. Projets & Amélioration continue :

• Construire un dashboard de pilotage du pôle Central Demand Planning
• Être force de proposition pour faire évoluer et gagner en efficacité sur nos process

3. Responsable de l’équipe en charge du pilotage du catalogue Maquillage :

• Anticiper les ruptures en collaboration avec l’usine et les pays.
• Anticiper les surstocks en adaptant les productions et en challengeant les évolutions de besoins.
• Gérer les allocations, les arbitrages et les priorités en fonction des contraintes de disponibilités, de capacité et les priorités business.
• Suivi de la couverture de stock dans notre centre logistique central d’Amiens et du taux de service
• Piloter les fins de vie avec pour objectif d’optimiser l’atterrissage tout en maintenant le niveau de service

4. Management d’équipe :

• Gestion d’une équipe de 3 personnes
• Accompagner, développer, former et faire monter en compétences l’équipe

Vous êtes :

• Analytique et avez un goût particulier pour la manipulation des données
• Réactif.ve, organisé.e et rigoureux.euse
• Diplomate et avez un grand sens du service
• À même de prioriser, proactif.ve et capable de prendre des initiatives
• Synthétique et avez d’excellentes qualités rédactionnelles et relationnelles.
• Orienté.e résultats
• Passionné.e par les challenges

Vous apportez :

• Une expérience de 5 à 7 ans sur une fonction similaire de S&OP ou Demand Planning, avec des responsabilités managériales, au sein du secteur du soin ou du maquillage
• Une formation supérieure type grande école d’ingénieur ou de commerce avec une spécialisation en Supply Chain
• De solides compétences en Demand Planning et gestion de S&OP
• Une Maitrise parfaite des outils bureautiques du Pack Office (Word, Excel, Powerpoint)

• Un niveau d’anglais courant impératif et la maitrise d’une seconde langue étrangère sera appréciée

Nous avons :

• Une rémunération attrayante et un accord d’intéressement & participation
• Des avantages : santé, retraite, transport, sport & culture, CSE, allocation de produits, restaurant d’entreprise, etc
• Des opportunités de développement et une offre de formation riche, dont un accès illimité à notre outil Digital Learning
• Un environnement de travail flexible, avec jusqu’à 2 jours de télétravail par semaine

À propos du Groupe Clarins

Référence mondiale du soin et du maquillage, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Labellisé B Corp, le groupe affirme son engagement en faveur d’une beauté responsable. Sa raison d’être est de : « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Fidèles à notre double mission RSE, « Prendre soin des personnes, prendre soin de la planète », nous sommes fiers d’offrir un environnement de travail stimulant, où chacun peut atteindre son plein potentiel.

Cette culture unique nous a permis d’être reconnus par Forbes comme l’un des Meilleurs Employeurs au Monde 2024 et l’un des Meilleurs Employeurs au Monde 2024 pour les Femmes.

Chez Clarins, nous croyons que nos collaborateurs sont au cœur de notre réussite. Découvrez nos valeurs, notre culture et notre environnement de travail sur notre page Welcome to the Jungle

Pour en savoir plus sur notre groupe et nos engagements, rendez-vous sur www.groupeclarins.com.

L’égalité des chances chez Clarins

Nous croyons fermement en notre mission : rendre la vie plus belle, pour nos collaborateurs comme pour nos clients.

L’inclusion et la diversité sont au cœur de notre culture. Chaque jour, nous nous engageons à bâtir un environnement de travail inclusif et équitable, où chacun peut s’épanouir et donner le meilleur de soi-même.

Nous accueillons toutes les candidatures et sommes membres de l’Organisation internationale du travail (OIT) ainsi que de l’Employers Network for Equity and Inclusion (ENEI).

Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à mission.handicap@clarins.com

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com

Responsable Marketing

​

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d'origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.

Vous voulez contribuer à écrire la suite de notre histoire ? Nous sommes à la recherche d’un(e) Responsable marketing prêt(e) à se joindre à notre équipe dès janvier 2026. 

Le poste :

La personne titulaire du poste est responsable de la stratégie globale de la marque Clarins au Canada pour l’ensemble du catalogue. La personne titulaire du poste veille à assurer la cohérence, la performance et la croissance des segments sous sa responsabilité.

La mission :

Dans un contexte où nous voulons offrir un service de qualité exceptionnel à nos partenaires et clients, vos missions seront les suivantes :

Stratégie de marque et positionnement

• Définir, partager, et assurer de l’exécution la stratégie marketing pour chacune des catégories de produits ;
• Adapter les plans marketing du Global au marché canadien ;
• Superviser la gestion du budget marketing en collaboration avec les Chefs Produits, afin de maximiser la performance des investissements ;
• Analyser les tendances du marché et de la concurrence afin d’identifier les opportunités de croissance ;

Lancement de produits et gestion du catalogue produits

• Superviser le lancement et la performance des nouveaux produits.
• S’assurer avec l’équipe graphiste de la cohérence et du respect de l’image de marque ;
• Analyser la performance post-lancement et communiquer les résultats aux divers départements afin définissent un plan d’action et d’optimisation ;
• Collaborer avec divers départements : Finances, Logistique, Éducation, Communications, Ventes, Digital & CRM, Brand Eventing, Marchandisage ;

Analyse et suivi de performance

• Suivre les indicateurs clés de performance (ventes, part de marché, notoriété, etc.) et proposer des recommandations stratégiques ;
• Consolider et présenter des rapports de performance et de visibilité à la direction et au bureau-chef Global, avec l’aide des Chefs Produits ;

Gestion d’équipe et leadership

• Encadrer, motiver et contribuer au développement des Chefs Produits et des Graphistes ;
• Favoriser la collaboration et le partage des meilleures pratiques entre les catégories.
• Effectuer toute autre tâche connexe.

Vous apportez :

• Baccalauréat en marketing ou dans un domaine connexe ;
• Expérience en gestion de marques / de produits ;
• Expérience essentielle dans le domaine des cosmétiques ;
• Maîtrise des logiciels de la suite Microsoft Office (Word, Excel, PowerPoint) ;

• Bilinguisme essentiel, tant à l’oral qu’à l’écrit (français et anglais), ce rôle nécessitant des interactions avec d’autres entités de Clarins à l’échelle mondiale ainsi qu’avec des employés et partenaires d’affaires situés dans d’autres provinces canadiennes  ;

• Connaissances d’Adobe, Photoshop, Illustrator, un atout ;
• Bon esprit d’équipe ;
• Souci du détail, bonne organisation du travail, autonomie et sens de l’initiative ;
• Bonne gestion des priorités ;
• Capacité à gérer plusieurs dossiers à la fois ;
• Excellente capacité d’analyse et habileté à proposer des solutions adaptées ;
• Esprit créatif ;
• Habileté dans la prise de parole en public ;
• Disponibilité pour des déplacements au Canada et à l’étranger (au besoin) ;

Nous avons :

• Top employeur Montréal 2025
• 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Un environnement de travail inclusif
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d'offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.