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Privacy Policy
This Privacy Policy was updated on 2018/10/22.
1 - Introduction
Clarins places great importance on the protection of user’s privacy and its obligations in accordance with the legal provisions in force.
This Privacy Policy allows you to better understand the principles of data protection applied by Clarins. We invite you to read it before submitting your personal data.
Clarins whose registered office is located 9 rue du Commandant Pilot, 92200 Neuilly-sur-Seine, France is data controller for the website (and
This Privacy Policy may be updated at any time by Clarins. The date of the most recent revision will appear on this page. We suggest that you refer back to it on a regular basis. 
Please note that by using the website (and, you authorize Clarins to collect, record, organize, store, use and/or transfer your personal data according to this Privacy Policy.
- When do we collect your information? 
We collect personal information from you when: 

  • you visit our website;
  • you create an account on our website;
  • you create an alert,  send us a spontaneous application or apply for a job;
  • you contact us;
  • you have given your consent to third parties such as recruitment agencies, job boards or social networks (LinkedIn, etc.) to send us personal information about you.

- What information do we collect about you?
We consider that all information that could identify you directly or indirectly are personal information". We may mainly collect the following personal information:

  • information about your identity, in particular your gender, last name, first names, address, telephone numbers, email address, usernames and passwords, date of birth or age;
  • information about professional life (curriculum vitae, cover letter, public profiles on social networks such as LinkedIn, etc.), economic and financial information (revenues, fiscal situation, etc.) ;
  • technical information, in particular your IP address or information about how your device navigates through our website;
  • other information you provide when you contact us or we have received from external providers.

- Why are your personal information collected?
Personal information may be collected mainly for the following purposes:

  • Website administration and improvement of the quality of service. This processing is necessary for the purposes of the legitimate interest referred to above;
  • Application management and recruitment activities. Answering or failing to respond to an optional question doesn’t lead to a discriminatory treatment. This processing is made with your consent and/or necessary for the purposes of the legitimate interest referred to above. If you give us the details of a reference, it is your responsibility to make sure that he/she was informed and has consented;
  • Managing your request. This processing is necessary to process your request; 
  • As otherwise permitted by law and/or as we may notify to you from time to time.

– Do we disclose your personal information?
We never sell nor rent your personal information to other companies for marketing purposes.
Clarins is an international group that operates in many countries, whose head office is in France. The personal information we are collecting about you will be used by Clarins and is likely to be communicated to other Clarins Group companies if necessary and in particular to our subsidiaries in France, South Africa, Germany, Australia, Austria, Benelux, Canada, China, South Korea, Dubai, Spain, Kong, Ireland, Italy, Japan, Malaysia, Mexico, Portugal, Russia, Singapore, Switzerland, United Kingdom and Taiwan.
It may also be shared with service providers chosen for their expertise and reliability and acting on our behalf and at our direction (IT providers, customer service, delivery, etc.). We authorize these service providers to use your personal information only to the extent necessary to perform services on our behalf or to comply with legal requirements and we strive to ensure that your personal information is always protected.
These third parties may be located in or out the European Economic Area (EEA), including in countries that do not provide the same level of data protection as in your country of residence. In such a case, we will ensure either:

  • to obtain your unambiguous consent to share your personal information with these third parties,
  • to enter into appropriate data transfer agreements conforming to the Standard Model

Clauses established by the European Commission,

  • to comply with Binding Corporate Rules (BCR) approved by competent authorities;
  • to ensure that those third parties comply with the  EU-U.S. Privacy Shield Framework and the Privacy Shield Principles regarding the collection, use, and retention of personal information transferred from the European Union to the U.S.

We also remind you that the information you make available on other websites such as job boards or professional social networks (LinkedIn, etc.) can be viewed, used and saved by other people around the world, including countries that doesn’t ensure adequate protection of your personal information, as defined in your country of residence. We draw your attention to the fact that your use of these third party sites is exclusively governed by the terms and conditions of these third party sites. We invite you to read and refer to it regularly.
Finally, we may also transmit your personal information to local authorities if required by law or as part of an investigation and in accordance with applicable regulations.
- How will we protect the information about you?
Clarins takes appropriate technical and organizational measures, in relation to the nature of data and risks, to preserve the security and confidentiality of your personal information and, in particular, to prevent them from being altered, damaged or transmitted to any unauthorized parties. 
This may include practices such as limited access by members of staff who, by virtue of their duties, are authorized to access data, contractual guarantees in case of third-party provider, privacy impact assessments, internal reviews of our practices and privacy policies and/or implementation of physical and/or logical security measures (secure access, authentication process, backup, antivirus, firewall, etc.). 
– What is our policy on minors?
This website (and is not aimed at minors.
We do not knowingly collect nor process personal information from children under the age of 18. Assuming we would have knowledge of the collection of personal information from minors without prior authorization from the holder of the parental responsibility, we would take appropriate measures to delete this personal data from our servers and/or those of our service providers.
8 - What is our cookies policy?
For more information, please see our Cookies Policy
9 - For how long are your personal data kept?
We strive to keep your personal information only for the time necessary for the purposes set out in this privacy policy and in accordance with the provisions in force.
As a general rule:

  • In case of unsuccessful application, we will inform you if we want to keep your file and the data will be kept for a maximum period of twelve months from the last contact, unless opposed by you. At the end of this period, we may contact you again to find out if you want us to keep your file. In the absence of a positive and explicit answer from you, your information will be deleted or archived in accordance with the provisions in force.
  • In case of successful application, data will be kept for the duration of your presence in the Group and according to the provisions in force;
  • Data relating to identity documents will be kept for one year in the event of exercise of the right of access, rectification, limitation, deletion or portability and three years in the event of exercise of the right to object.
  • Data to prove a right or a contract, or kept under compliance with a legal obligation can be archived in accordance with the provisions in force.

10 – What are your rights regarding your personal information and how to contact us?
You can change your preferences at any time, including unsubscribing from your alerts in your candidate area.
In accordance with the provisions in force, you have a right to access, rectification, erasure and data portability of your personal data as well as a right to object and restriction of processing. You can also withdraw your consent at any time. To exercise these rights, you must send us a request accompanied with a copy of your identification document including your signature by writing to the following address:
Groupe Clarins
Direction des Ressources Humaines
12 avenue de la Porte des Ternes
75017 Paris
You will be informed of the actions to be taken as soon as possible and in any case no later than one month after your request. However we reserve the right not to respond to unfounded or vexatious requests.
In accordance with the provisions in force, you can also file a complaint with the competent authority responsible for data protection or lodge an appeal if your data are misused.
Please contact our contact point for data protection in France should you have any questions or comments in connection with this Privacy Policy:
Groupe Clarins
Direction Juridique / Délégué à la Protection des Données
12 avenue de la Porte des Ternes
75017 Paris