Caring for people

Caring for people means being aware of our social responsibility and lending a listening ear to help those with whom we are in contact: our employees, the women and men who trust our products, as well as wider society.

Our employees

Clarins employs nearly 8,000 people around the globe. They are the lifeblood of our company and our greatest ambassadors. Our human resources policy is based around respect, equity and being exemplary.

“We care for our people”

Put in place for the 2025-2030 period, this program aims to provide a consistent experience and equal access to benefits for all our employees, wherever they are in the world.

Diversity, equity and inclusion

Respect is one of our founding values. We have been raising awareness and providing training on diversity, equity and inclusion for our employees since 2022. Thanks to our DEI committees, over 150 employees are implementing practical measures in each of our subsidiaries around the world.

94/100
gender equality Index (France, 2024)
62%
women in top management
96%
of our employees support the company’s values*

Our customers and stakeholders

Clarins advocates an approach based on open dialog with: its customers to offer them the best products; its suppliers for collective, continuous improvement; and other industry stakeholders to define and apply ever more responsible standards.

Clarins has thousands of loyal clients. But for us, every one of them is unique.
Jacques Courtin-Clarins
Clarins founder

Codesigning products alongside customers

Ongoing dialog with our customers informs every stage of our product development process. First, we study their expectations. During development, we involve them in testing the effectiveness and sensoriality of our formulas. Finally, we consult with them on their experience using the product.

This approach applies worldwide, with dedicated panels for each skin type.

Suppliers: moving forward together

Our Responsible Procurement Charter commits all our suppliers to comply with fundamental criteria relating to ethics, human development and protecting the environment. To go even further, we are committed to a continuous improvement approach, reflected in our use of the Ecovadis* assessment method.

Ecovadis is a world-renowned assessment platform that measures the sustainability of companies using a range of criteria: environmental impact, ethics, working conditions, human rights, etc.

Working together to transform our industry

Together, we can have a bigger impact on social and environmental challenges. We believe in a collaborative approach with other actors in the cosmetics industry to tackle all issues related to our business.

Today, Clarins is involved in several collective projects such as the Eco-beauty score, the Global Shea Alliance, the Responsible Mica Initiative, ASD (Action for Sustainable Derivatives) and the Change Now global forum.

20,000
customers surveyed every year
300,000
testimonials collected every year
80%
of our supplier expenditure is assessed with Ecovadis (target of 100% by 2030)

Quality, safety and transparency

Taking care of people is first and foremost about taking care of the women and men who trust our products. For us, a good product is one that is effective and sensorial, but also irreproachable in terms of safety, naturalness and transparency.

Effectiveness, safety and naturalness

The effectiveness of Clarins skincare products is underpinned by the remarkable quality of our formulas. Composed of 81% natural ingredients, they undergo dozens of tests before being launched, and all comply with strict selection criteria for effectiveness, safety and respect for the environment.

Safety and traceability

When it comes to transparency, we also aim for excellence. In 2022, Clarins launched a pioneering approach to traceability through Clarins T.R.U.S.T., a platform certified by blockchain technology. It provides consumers with access to the formula’s composition, its manufacture and the origin of its ingredients for most Clarins skincare products.

Made in France

Clarins has always chosen to make its products in France: its laboratories and original production plant are located in Pontoise. In 2024, we opened a new production plant near Troyes, confirming our commitment to our Made in France strategy.

We follow the same logic when sourcing our products, favoring local suppliers with 30% of Clarins ingredients grown in France, and over 50% in Europe.

81%
tNatural ingredients in Clarins skincare products
100%
of ingredients traced by 2030 thanks to Clarins T.R.U.S.T.
100%
Clarins products that are Made in France

Our solidarity initiatives

Another measure of a company’s performance is the positive impact it can have on society and the environment. Everywhere we operate, Clarins aims to support those in need: children, people fighting illnesses and local communities.

Children

Supporting children means choosing to protect their future and promote equal opportunities. Our Group backs, funds or leads several programs designed to help young people.

  • The Clarins Award for Children’s Rights has been rewarding women who strive to improve children’s lives for the past 25 years. Today, we support 15 charities and 70,000 children in 14 countries via this award.
  • Since 2011, Clarins has been involved in initiatives to tackle hunger, malnutrition and school dropout rates. In 2024, we had already funded and distributed over 45 million school meals to children living in the world’s poorest regions. This commitment was renewed in 2024 with a new partnership with Mary’s Meal, a major international charity founded by Magnus MacFarlane-Barrow that has been working in the field of school nutrition for almost 20 years.

Health with La Fondation Arthritis

Founded by Jacques Courtin in 1989 and now chaired by Clarins CEO Dr. Olivier Courtin-Clarins, La Fondation Arthritis funds research projects and support programs for people suffering from rheumatoid arthritis as well as other rheumatic diseases and musculoskeletal disorders. The Foundation has supported almost 650 projects (studies, collaborative projects, subsidies) since it was set up.

Our fair trade programs

We strive to support sustainable and equitable agriculture that protects both nature and mankind. We set up and currently support 23 fair trade supply chains all over the world, in India, Madagascar, Burkina Faso and Côte d’Ivoire.

45 million
school meals funded and distributed since 2011
€25+ million
allocated to La Fondation Arthritis since 1989 to fund research programs.
23
fair trade supply chains worldwide