​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme
• We Care-Volunteer Day

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins GroupA B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.To learn more about our group and our commitments to people, visit www.groupeclarins.com.Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Playing a vital role you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme
• We Care-Volunteer Day

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins GroupA B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.To learn more about our group and our commitments to people, visit www.groupeclarins.com.Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Stage - Gestionnaire Commandes Livraison Directe & Filiales H/F/X

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d’origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ». 

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.  

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.  

Vous voulez contribuer à écrire la suite de notre histoire ?

Le poste :

Poste à pourvoir en janvier 2026 - Stage d’une durée de 6 mois

Basé à Paris 17ème

Au sein de la Direction Supply Chain Central – ADV notre mission principale est de servir au mieux les marchés dans les délais impartis, afin de garantir un taux de service à nos clients internes et externes (Filiales, B to B, DTC) tout en optimisant notre niveau de stock.

Le gestionnaire de commandes a pour rôle de consolider et coordonner l’approvisionnement des marchés dont il a la responsabilité. Cette personne constitue un maillon essentiel du processus de commandes ainsi que le lien entre les marchés et l’entrepôt principal du groupe (Amiens).

Au sein de l’équipe central Supply Chain, vous ferez équipe avec les Distribution planners afin de maximiser le taux de service du Groupe.

La mission :

Gestion de projet :

• Participer aux phases de test et à l’atterrissage de notre nouvelle organisation Supply Chain Europe
• Travailler sur les supports de formation / Standard Operation Procedure et accompagner le changement de l’équipe et du process
• Participer à l’intégration de nouvelles filiales en livraison directe

Analyse et Exécution :

• Être un point de contact dédié pour une zone, un groupe de marchés en Livraison Directe et Filiale à stock
• Analyser les demandes de réapprovisionnements et suivre l’affectation des stocks et du taux de service
• Donner les instructions de préparation et les priorités à notre centrale logistique internationale en assurant le respect du plan de préparation pour garantir une activité constante à la logistique physique
• Vérifier et confirmer la mise à disposition des stocks (dans un horizon court et moyen terme) et remonter les risques de stock faible et ruptures auprès des Filiales et communiquer les prochaines disponibilités
• Travailler avec les Distribution Planners et Quota Planners pour confirmer la demande des clients
• Suivi des stocks résiduels en fin de mois et/ou fin d’opération
• Remonter toutes suggestions visant à améliorer le service et à diminuer le stock

Vous êtes : 

• Une personne proactive, appréciant prendre des initiatives et ayant le sens du service
• Doté.e d’un esprit de synthèse et d’analyse, avec une appétence pour la manipulation de données
• Reconnu.e pour votre gestion des priorités, votre diplomatie et sens de la confidentialité
• Rigoureux.se et autonome, vous êtes doté.e de capacités d’organisation et d’excellentes qualités rédactionnelles et relationnelles
• Animé.e par la volonté d’évoluer dans une entreprise engagée pour une Beauté Responsable

Vous apportez :  

• Une première expérience de 6 mois réussie dans le domaine de la Supply Chain
• La préparation d’un diplôme de type Bac +4 ou Bac +5 en école d’ingénieur / de commerce avec une spécialisation en Supply Chain
• Une bonne maîtrise du Pack Office et notamment d’Excel
• Un niveau courant en français (écrit et oral) et un niveau professionnel en anglais

Nous avons :

• 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et des services innovants

• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Une culture d’entreprise bienveillante, inclusive et des équipes passionnées qui vous accompagneront dans votre développement tout au long de votre parcours
• Un suivi RH pour faire le point sur votre parcours et vos souhaits professionnels futurs au sein de Clarins
• Un parcours d’intégration dédié pour découvrir la culture Clarins, son savoir-faire et rencontrer la communauté jeunes talents
• Une indemnisation et des avantages attractifs (restaurant d’entreprise, prise en charge du transport à hauteur de 65%, partenariat avec Wellpass (Gymlib), une rémunération allant jusqu’à 1650€ pour les stagiaires et alternants en fonction du niveau de diplôme)
• Un accès illimité à notre outil Digital Learning pour bénéficier de formations au quotidien

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous.

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs et nos collaboratrices comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d’offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.

Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à mission.handicap@clarins.com

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com.

Senior Finance Manager

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

Your Impact

At Clarins, finance plays a vital role not only in operational excellence but also in shaping the strategic direction of our business. As Senior Finance Manager, you will take ownership of the country’s finance function—including core accounting, FP&A, cash flow and controls—while being empowered by regional expertise and outsourced support in areas such as tax, legal, audit, IT, and procurement. This is a high-impact, cross-functional leadership role ideal for an agile, hands-on finance leader looking to drive business performance in a fast-paced beauty and retail environment.

What You’ll Do

Strategic Business Partnering

• Serve as a key advisor to the General Manager and senior leadership, providing financial insights, risk assessments and commercial recommendations.

• Lead the budgeting, forecasting and rolling forecast process in alignment with regional and business objectives.

• Guide investment decisions through ROI modelling and scenario planning for key projects (e.g. new store openings, pricing strategies, cost optimizations).

• Drive operational KPIs and partner closely with sales, marketing and supply chain teams to support growth.

Finance Operations, Reporting & Controls

• Oversee day-to-day finance operations: general ledger, AP/AR, monthly close, treasury, and working capital (DSO, DPO, DSI).

• Prepare monthly and quarterly management reports and ensure timely submission to the regional and global teams.

• Lead internal controls, audit readiness, and accurate statutory filings.

• Streamline cost and reporting processes with a strong focus on efficiency and governance.

• Supervise procurement oversight and coordinate with supply chain on inventory accuracy.

Legal, Audit, Tax & IT Support (via Regional/Outsourced Model)

• Act as local coordinator between Malaysia entity and regional/legal teams for corporate governance, contract review and compliance.

• Support statutory audit and corporate tax filings with external providers and regional tax experts.

• Collaborate with APAC IT team on infrastructure support and system upgrades, ensuring operational continuity across office, retail, and eCommerce channels.

People Leadership

• Lead, mentor and upskill a small team including the Business Controller and Finance Executive.

• Establish clear KPIs and foster a culture of ownership, continuous improvement and collaboration.

• Ensure smooth team operations and succession planning during the contract period.

About You

Education & Certification

• Degree in Accounting, Finance or Business; CA/CPA certified preferred

Experience

• 10–15 years of progressive finance leadership experience

• Strong exposure to commercial finance, FP&A and strategic business partnering

• Background in retail, FMCG, or consumer goods preferred

• Experience in handling project-based roles or interim leadership responsibilities is a plus

Mindset & Skills

• Agile, hands-on, and able to navigate ambiguity

• Strong stakeholder management and assertive communication style

• Executive presence with a solution-oriented approach

• Confident working in a matrix structure with regional support

• Data-driven, detail-oriented, and commercially minded

Tools & Technical Skills

• Proficient in Excel, PowerPoint, ERP systems (SAP or similar), Power BI is a plus

• Familiar with IFRS/local GAAP and compliance frameworks

• Fluent in English; Bahasa Malaysia, Mandarin, or Cantonese a plus

What We Offer

• An opportunity to drive meaningful impact in a high-growth environment

• Exposure to regional collaboration and group-level decision-making

• A values-driven, inclusive and dynamic company culture

• Competitive compensation and access to employee perks

• Hybrid working arrangements

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Red Army Beauty Coach 100 - Jhb

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

This is a Clarins Red Army Position, whereby the Red Army Beauty Coach will be planned to work in numerous Malls and Retailers as per our Sales Strategy.  The Beauty Coach is an Ambassador of the brand's uniqueness.  A key part of this role is educating customers on the Clarins philosophy. Delivering excellent customer care, listening to & understanding customer concerns, and providing exceptional customer service. Giving personalised beauty advice ensures that each customer feels valued and unique. The Beauty Coach is a member of a team. Individual set objectives are linked directly to the business strategy and include actively participating in team goals, planning and executing counter & Mall events, maximizing new launches and establishing customer loyalty.
 1) Delivering the best Clarins CARE Selling Ceremony to customers
•  Lead the consultation and personalize the beauty ritual, understanding customers'   concerns 
•  Demonstrate the products in line with the Clarins protocols 
•  Offer cross-sell and cross-sample recommendations to customers
•  Handle product objections and overcome selling challenges 
•  Conduct one-to-one remote consultations based on Distance Care principles
 2) Knowing and managing your customer
•  Systematically collect and record and maintain accurate customers' data information, observing confidentiality
•  Support any CRM activities decided at store level (use the recall system)
 3) Knowing your offer
•  Deliver products combination and product alternative proposals 
•  Remain informed of brand information and share the relevant information with customers
 4) Being a Brand Ambassador and activating your network 
•  Follow beauty trends and competitors' news 
•  Share the brand's 360° presence, promoting brand's social media and e-commerce   availability
 5) Driving business performance
•  Understand sales KPI and activate the action levers to reach the required goals 
•  Report daily sales amount while highlighting any difficulties and recommendations  
 6) Ensuring operations excellence
•  Apply everyday grooming, styling standards and guidelines, Clarins uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene 
•  Execute POS process and correctly use POS tools to maximize efficiency
 7) Ensuring POS attractiveness
•  Participate to POS administration and ensure a high standard of hygiene 
•  Execute merchandising guidelines in the store 
•  Maintain optimum level of stocks, testers, samples and disposable sales tools 
•  Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events
 CANDIDATE PROFILE
 • 2 years Beauty related experience or 2 years Retail sales experience or completion of a Beauty School 1 year Diploma 
- knowledge of Clarins products advantageous (Skin Care, Make-Up)
•  Minimum Matric Certificate
•  South African Citizen
- Able to travel from one Mall to another around Johannesburg
•  A passion for Beauty (strong interest & curiosity about news, brands, competitors...)
•  A passion for Selling
 Essential Skills and Abilities: 
•  Customer Focused
•  Team-player
•  Self-motivated with a high level of energy, enthusiasm and engagement
•  Proactive mindset, curiosity, and eagerness to learn
•  Highly Organized with good attention to detail
•  Self-aware with good emotional intelligence and control  
•  Flexibility and positive attitude
•  Integrity

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Red Army Beauty Coach 100 - CPT

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

This is a Clarins Red Army Position, whereby the Red Army Beauty Coach will be planned to work in numerous Malls and Retailers as per our Sales Strategy.  The Beauty Coach is an Ambassador of the brand's uniqueness.  A key part of this role is educating customers on the Clarins philosophy. Delivering excellent customer care, listening to & understanding customer concerns, and providing exceptional customer service. Giving personalised beauty advice ensures that each customer feels valued and unique. The Beauty Coach is a member of a team. Individual set objectives are linked directly to the business strategy and include actively participating in team goals, planning and executing counter & Mall events, maximizing new launches and establishing customer loyalty.
 1) Delivering the best Clarins CARE Selling Ceremony to customers
•  Lead the consultation and personalize the beauty ritual, understanding customers'   concerns 
•  Demonstrate the products in line with the Clarins protocols 
•  Offer cross-sell and cross-sample recommendations to customers
•  Handle product objections and overcome selling challenges 
•  Conduct one-to-one remote consultations based on Distance Care principles
 2) Knowing and managing your customer
•  Systematically collect and record and maintain accurate customers' data information, observing confidentiality
•  Support any CRM activities decided at store level (use the recall system)
 3) Knowing your offer
•  Deliver products combination and product alternative proposals 
•  Remain informed of brand information and share the relevant information with customers
 4) Being a Brand Ambassador and activating your network 
•  Follow beauty trends and competitors' news 
•  Share the brand's 360° presence, promoting brand's social media and e-commerce   availability
 5) Driving business performance
•  Understand sales KPI and activate the action levers to reach the required goals 
•  Report daily sales amount while highlighting any difficulties and recommendations  
 6) Ensuring operations excellence
•  Apply everyday grooming, styling standards and guidelines, Clarins uniform to be worn at all times (hair, uniform, nails, make-up look, e-attitude), maintain a high level of personal hygiene 
•  Execute POS process and correctly use POS tools to maximize efficiency
 7) Ensuring POS attractiveness
•  Participate to POS administration and ensure a high standard of hygiene 
•  Execute merchandising guidelines in the store 
•  Maintain optimum level of stocks, testers, samples and disposable sales tools 
•  Contribute to the perfect execution of launches, ongoing trade marketing animations and in-store events
 CANDIDATE PROFILE
 • 2 years Beauty related experience or 2 years Retail sales experience or completion of a Beauty School 1 year Diploma 
- knowledge of Clarins products advantageous (Skin Care, Make-Up)
•  Minimum Matric Certificate
•  South African Citizen
- Able to travel from one Mall to another around Johannesburg
•  A passion for Beauty (strong interest & curiosity about news, brands, competitors...)
•  A passion for Selling
 Essential Skills and Abilities: 
•  Customer Focused
•  Team-player
•  Self-motivated with a high level of energy, enthusiasm and engagement
•  Proactive mindset, curiosity, and eagerness to learn
•  Highly Organized with good attention to detail
•  Self-aware with good emotional intelligence and control  
•  Flexibility and positive attitude
•  Integrity

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Customer Care Specialist

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?

We are seeking an enthusiastic Customer Care Specialist to join our team for a fixed term contract for 6 months!

Responsibilities

• Take ownership of the customer service experience by ensuring all customer interactions are seamless, best in class, and handled in a timely manner
• Connect, service and build relationships with customers across multiple channels of communication including; phone, email and live chat in a timely manner.
• Promote a thorough and up to date knowledge of all products and services to become a brand expert
• Be across all product launches, marketing initiatives and customer communication touchpoints
• Assist with a variety of inquiries related to website navigation, customer orders, product information, 3PL and Loyalty Program enquiries.
• Provide input to optimise the Clarins app and website search and FAQs page based on customer feedback
• Assist with store inquiries related to stock availability, customer service and feedback
• Identify customer service trends and suggest initiatives that could help improve the customer experience
• Collaborate closely with supply‑chain and warehouse teams to ensure timely and efficient processing of all orders through the system

About You

• You bring a passionate, dedicated and enthusiastic approach to customer service
• You have 1-2 years of contact centre or customer service experience
• You are a confident communicator and love customers
• You are confident with the Microsoft suite (Word, Outlook and Excel etc.)
• You have experience with Zendesk or similar programs.
• You are a Brand Ambassador and Customer Centric in all you do

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us. 

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fie&rce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024 and Forbes' World’s Best Employers 2024.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Beauty Therapist (36.5hrs/wk) 1

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Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Therapist (36.5hrs/wk) 1  based in JLP Liverpool Spa 

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - volunteer day
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

The role:

Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
• Focus on customer loyalty, keeping customers returning to the brand
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Customer-focused and results-oriented

You have:

• NVQ 2 & 3 or equivalent Beauty Therapy qualification
• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Ability to be flexible and work shifts including weekends and evening

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Merchandising Manager & Data Analyst (m/w/d)

​Wien, Österreich - Vollzeit - ab Januar 2026 (befristet bis 31. Oktober 2027)

Bist du bereit, Leidenschaft in deine Karriere einzubringen? Clarins ist, als international erfolgreiches Familienunternehmen mit über 70 Jahren Expertise, einer der Markführer im Bereich Skincare, Beauty & Spa Treatments. Unsere Mission ist es, das Leben schöner zu machen und einen schöneren Planeten zu hinterlassen. Wir sind in mehr als 150 Ländern tätig und aktuell die Nummer eins der Prestige-Hautpflegemarken in Europa. Da unsere 8.000 Talente einzigartig sind, engagieren wir uns dafür, Vielfalt in allen ihren Formen zu fördern. Möchtest du als Teil des Teams das nächste Kapitel unserer Geschichte schreiben?

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DEINE MISSION:

Als Merchandising Manager & Data Analyst (m/w/d) bei CLARINS Österreich planst und realisiert du den Markenauftritt am POS gemäß internationalen Richtlinien und lokalen Anforderungen. Darüber hinaus wertest du Verkaufsdaten als Grundlage aus und bist für das Datenmanagement der Marke (Datenpflege) verantwortlich.

DAS ERWARTET DICH:

• Du kümmerst dich um die Planung und Umsetzung des Markenauftritts am POS, sowohl im Bereich Hautpflege als auch Make-up, unter Berücksichtigung internationaler Richtlinien und individueller (Kunden-)Bedürfnisse
• Du erstellst effektive und attraktive Planogramme auf Basis eines fundierten Category Managements und einer kundenorientierten Navigation
• Die Bewertung/Analyse des Sortiments und des Lagerbestands sowie der Effizienz des POS-Materials bei Kund:innen gemäß den Markenrichtlinien und der Sell-out-Entwicklung liegt in deiner Hand
• Du leistest deinen Beitrag zu Handelsaktivitäten/Werbeaktionen und Veranstaltungen mit visuellen Merchandising-Tools (Displays, spezifische Präsentationsformen, Regalelemente, Podeste usw.)
• Du verantwortest das Merchandising-Budget und dessen Kontrolle sowie die Bewertung des ROI
• Die Produktdatenverwaltung/-pflege sowie die Analyse von Verkaufs- und Absatzdaten rundet dein Aufgabengebiet ab
  
  

DAS BRINGST DU MIT:

• Du hast einen erfolgreich abgeschlossenen Bachelor-Abschluss in Betriebswirtschaft, Marketing, Visual Merchandising, Einzelhandelsmanagement, Industriedesign oder einem verwandten Bereich
• Eine zusätzliche Ausbildung in Handelsmarketing, POS-Design oder Datenanalyse ist von Vorteil
• Du bringst mehrjährige Erfahrung in dem beschriebenen Tätigkeitsbereich mit
• Du hast einen sicheren Umgang mit MS Office, insbesondere Excel (Pivot-Tabellen, VLOOKUP, Berichterstellung, KPI-Verfolgung) und PowerPoint sowie 3D-CAD-/3D-Layout-Modellierung in Sketch-up
• Du hast Erfahrung mit Planogramm-Softwares („IWD“)
• Ausgeprägte organisatorische Fähigkeiten, Kreativität, Markensensibilität sowie die Fähigkeit, Verkaufs- und Bestandsdaten in umsetzbare Erkenntnisse zu übersetzen, runden dein Profil ab
• Außerdem verfügst du über sehr gute Englisch- sowie Deutschkenntnisse (mind. Niveau B2)

DAS BIETEN WIR:

• Flexibel & mobil: Nach Absprache mit deinem Team Lead kannst du bis zu 2 Tage mobiles Arbeiten in der Woche nutzen
• Remote Working aus dem Ausland: Arbeiten, wo andere Urlaub machen - Nach bestandener Probezeit kannst du bis zu 2 Wochen pro Jahr remote aus dem Ausland arbeiten
• Nachhaltig unterwegs: Wir bezuschussen dein Ticket für die öffentlichen Verkehrsmittel in Wien
• Exklusive Vergünstigungen: Profitiere von Free Goods, Personalrabatt und Zugang zum Corporate Benefits Portal 
• Lass dich feiern: An deinem Geburtstag schenken wir dir einen zusätzlichen Urlaubstag, damit du deinen Tag genießen kannst
• Wissen, das dich weiterbringt: Ob Produktschulung oder persönliches Training – deine Weiterentwicklung liegt uns am Herzen
• Teamkultur, die verbindet: Regelmäßige Firmenevents und Networking-Möglichkeiten sorgen für echten Teamspirit

MORE ABOUT CLARINS

Als B-Corp-zertifiziertes, weltweit führendes Unternehmen für Hautpflege und Make-up steht die Clarins Gruppe für eine engagierte Familiengeschichte – geprägt von unbändiger Innovationslust und einem unabhängigen Geist.

Unser Purpose – „Das Leben schöner machen und eine schönere Welt hinterlassen“ – ist nicht nur ein Versprechen, sondern fest in unseren Unternehmensstatuten verankert. Mit rund 8.000 Mitarbeitenden in über 150 Ländern sind wir heute die Nummer 1 der Prestige-Hautpflegemarken in Europa – und wachsen dynamisch weiter, besonders in Asien und Amerika.

Im Einklang mit unserer doppelten CSR-Mission „Für Menschen da sein. Den Planeten schützen.“ schaffen wir ein Arbeitsumfeld, das inspiriert, fordert – und in dem jede:r die Chance hat, sich weiterzuentwickeln und wirklich etwas zu bewegen.

Wir möchten das Leben für unsere Mitarbeiter:innen und Kund:innen schöner machen und überzeugen durch unsere langjährige Expertise und hochwertigen & innovativen Produkte. Die Nähe zu unseren Kund:innen hat für uns höchste Priorität. Sowohl im Handel vor Ort als auch auf Clarins.at erwartet die Kund:in eine kompetente, individuelle Beratung durch unseren Clarins Beauty Experten. Wir verstehen uns als verantwortungsbewusster Leader im Bereich Beauty & begeistern als digitale Love Brand.

Wenn du dich weiterentwickeln möchtest und den Mut hast, dich neuen Herausforderungen zu stellen, dann bist du bei uns richtig!

CDD - Distribution Planner - H/F/X

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage d’origine naturelle, le groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes.

Vous voulez contribuer à écrire la suite de notre histoire ?

Le poste :

CDD de 5 mois à pourvoir début Janvier 2026

Basé à Paris 17ème

Le/la Distribution Planner est un acteur clé de l’équipe Supply Chain centrale, positionné à l’interface entre les Inventory Planners, responsables de la planification à moyen et long terme, et les Allocation et Quota Planners, en charge du traitement des commandes filiales. Il/elle pilote une partie du catalogue produits Clarins & MyBlend, ainsi que certains marchés e-commerce livrés depuis Amiens, dont il/elle est le point de contact principal. 

La mission :

Sa mission consiste à garantir un taux de service optimal en assurant une répartition efficace des stocks centraux, selon les priorités business et les spécificités des différents canaux (filiales à stock, livraison directe BtoB, e-commerce). Cela comprend le calcul des allocations à court terme, l’analyse et la prise de risque sur les commandes de son périmètre, la communication avec les marchés et la contribution à l’amélioration continue des processus Supply Chain. 

Les principales missions seront :

Analyses :

• Collabore étroitement avec les Inventory Planners pour identifier et communiquer les niveaux de risque sur les références en tension
• Transmet aux Allocations/Quotas Planners et aux filiales les informations clés issues des usines et des prévisions business (forecast, lancements…)
• Assure le lien entre les équipes Inventory et Allocation et garantit les arbitrages court terme (horizon M et M+1) sur les références en tension
• Communique les résultats d’arbitrage et les commentaires usines aux différents marchés

Opérationnel :

• Assure la gestion et la maintenance de l’outil d’allocation des stocks à court terme
• Calcule les allocations à chaque libération de quarantaine sur les références en tension
• Filiales à stock : analyse les commandes d’approvisionnement, respecte le planning de livraison et soutient les Allocation Planners pour optimiser le taux de service
• Livraison directe (BtoB) : agit en relai opérationnel pour le traitement des commandes clients, en optimisant le taux de service et en évaluant les prises de risque
• E-commerce : gère et anime quotidiennement les besoins des marchés e-commerce sous sa responsabilité

Point de contact :

• Sert d’interface centrale entre les Inventory Planners et les Allocations/Quotas Planners
• Facilite la gestion des stocks et fournit les informations nécessaires aux arbitrages et priorisations des commandes
• Interlocuteur privilégié des régions, escalade les besoins d’arbitrage sur le catalogue produit en tension de manière claire et synthétique
• Joue un rôle de partenaire clé pour les marchés e-commerce, en assurant la coordination entre les équipes Supply E-commerce et les équipes centrales

Amélioration continue :

• Met à profit sa vision court terme pour proposer et animer des actions d’amélioration continue au sein des équipes Supply Chain centrales
• Participe activement aux projets transverses Supply Chain du groupe : montée en version d’ERP, mise en place de hubs, intégration de nouveaux marchés e-commerce, etc

Amélioration continue : 

• Fort de sa vision court terme et de son rôle clé dans l’optimisation du taux de service groupe - le Gestionnaire de distribution propose, participe et anime des projets d’amélioration continue sur le périmètre des équipes Supply Chain centrales.
• En accompagnement du groupe, le Gestionnaire de distribution participe aux différents projets Supply Chain au niveau groupe (montée en version d’ERP, mise en place de hub, intégration de marchés ecommerce).

Vous êtes :

• Doté.e d’un esprit analytique
• Proactif.ve, force de proposition et autonome
• Synthétique, réactif.ve et rigoureux.se
• Intéresse.e par la manipulation des données
• Doté.e d’excellentes qualités rédactionnelles et relationnelles
• Un.e bon.ne communicant.e et vous avez le sens du service
• Diplomate et vous savez gérer les priorités

Vous apportez :

• Un diplôme de niveau Bac+5 en école d’Ingénieur / école de Commerce / Université, avec une spécialisation Supply Chain ou Logistique
• 3 à 5 années d’expérience sur des problématiques de prévisions de ventes, planification des besoins, traitement des commandes clients, gestion et pilotage des stocks
• D'excellentes compétences analytiques
• Une excellente maîtrise des outils informatiques de gestion de données (Excel) 
• Une bonne connaissance des ERP (de préférence M3) et des différents outils de reporting
• Une bonne compréhension des systèmes de gestion de base de données (de préférence Power Query)
• Un niveau d’anglais business (indispensable), une seconde langue sera appréciée

Nous avons :

• 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et des services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Une culture d’entreprise bienveillante et inclusive
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants
• Un environnement de travail flexible, avec jusqu’à 2 jours de télétravail par semaine

Découvrez notre culture d’entreprise :

Chez Clarins, nous croyons que nos collaborateurs sont au cœur de notre réussite. Découvrez nos valeurs, notre culture et notre environnement de travail sur notre page Welcome to the Jungle

Si vous êtes de nature curieuse, que vous avez la soif d’aller plus loin, et l’envie de relever de nouveaux défis avec audace, alors rejoignez-nous. 

Au sein du groupe Clarins, nous mettons tout en œuvre pour rendre la vie plus belle, à nos collaborateurs et nos collaboratrices comme à nos client.es. Ainsi, en ligne avec notre ADN et les valeurs qui nous animent, nous valorisons la diversité sous toutes ses formes en proposant un environnement de travail le plus inclusif possible. Nous avons à cœur d’offrir à chaque collaborateur et collaboratrice, de façon égale, l’opportunité d’atteindre son plein potentiel.

Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à mission.handicap@clarins.com

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com