Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for a Travel Retail - Order Executive, based in Singapore.  

Mission 1: Order Processing

• Coordinate with TR customers for a timely monthly PO submission
• Answer customer’s queries related to order processing
• Support customer’s order discrepancies claims with Regional Supply Chain.
• Liaise with internal stakeholders to ensure order processing can be completed in a timely manner
• Ensure POs are systematically tagged with relevant FOC items based on marketing calendar for new product launches
• Maintain accurate and updated customer database
• Flag and alert Commercial team for any missing price implementation / discrepancy
• Coordinate between Customers, Commercial team and Regional Supply Chain on cargo returns

Mission 2:  Reporting 

• Support TR Finance with Order Fulfilment report
• Manage daily order processing through missing reports extractions to drive re-supply opportunities
• Attend monthly S&OP meetings with Sales, Marketing, Supply Chain and Finance to constantly maintain an awareness of inventory situations, markets evolution, global YTD performance and any insight to build a judgement and help for a smooth operation.
• Other responsibilities or ad-hoc projects may occur with in line with market evolution and retailers demand.

Others:

• Process Improvement & Project Management ( If there any; )
• Review, identify and implement continuous improvement initiatives to improve service delivery and operational efficiency.
• Ensure shipping and trade documents comply with local customs regulations and audit requirement.

You Have:

• Minimum 3 years of operational experience in customers service management and/or commercial support.
• Able to function well independently in a team while keeping strong team player mindset.
• Able to interact with a multitude of stakeholders from different linguistic and cultural backgrounds.
• Pleasant personality with good interpersonal & communication skills.
• Able to function systematically under high volume while adhering to strict timelines.
• Previous experience in related function, retail or FMCG industry would be an added advantage.

We Have:

• Over 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d’être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 1 day of remote working per week
   

If you have a curious mind, a thirst to go further, and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best

work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Store Manager (40hrs/wk - Maternity Cover)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Autonomous role within dedicated Clarins retail unit; ultimately responsible for ensuring all business retail objectives / targets and operational requirements are achieved through motivating the in-store team, managing operations within store and driving business growth. 

What you’ll do:

• Plan the team resource to deliver ultimate levels of customer service to meet the needs of the business
• Be responsible for the development of Clarins on-going business relationship with location/centre Management
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Building the motivation and confidence of the team by coaching, mentoring, building specific development plans and highlighting career aspirations to drive internal mobility and improve employee retention to the brand
• Participate in interactive training and provide feedback on hands on experience and innovative ideas to develop service tools and customer activity
• As designated key holder being responsible for all aspects of store security including cash handling
• Total accountability for in store Health and Safety including Store Fire Regulations

You are:

• Commercially aware with a passion for skincare and beauty
• Able to lead, motivate and develop a team
• Confident and articulate communicator
• Numerical with the ability to interpret business data, create and achieve targets
• Self-motivated, enjoy exploring business opportunities and taking initiative

You have:

• 3 years hands-on management experience with a passion for retail and commercial awareness
• Exceptional relationship building and influencing skills with external business partners
• Proven ability of coaching and motivating a team
• Excellent organization and planning skills

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Merchandising coordinator

Indicate the main internal relations of this position:

Le Merchandising Coordinator fait partie de l’équipe Marketing et travaille en lien direct avec chacun de ses membres. Il/ Elle est notamment très lié avec l’équipe Produit Soin avec laquelle il/ elle travaille main dans la main. Il/elle est également en contact avec le département Commercial, le département Retail, la Formation et les fonctions support.

Il/elle est également amené(e) à être en contact avec la direction Clarins Suisse et les équipes au siège à Paris.

Indicate the main external relations of this position:

Le Merchandising Coordinator collabore étroitement avec de nombreux fournisseurs externes, notamment des fournisseurs de PLV, des imprimeurs, des menuisiers. Il/elle est également régulièrement en contact avec les clients, leurs filiales et les équipes en point de vente.

VISUALISATION DE LA MARQUE ET EXPERIENCE CLIENT

• Initier et suivre le bon développement des projets de visual merchandising pour garantir la meilleure exposition de la marque Clarins (Skincare) et l’expérience Client au travers des différents canaux de distribution, selon les recommandations Corporate en Trade & Merchandising et le look & feel Clarins, sur des emplacements permanents ou temporaires, ainsi que les événements retailers.
• Être garant/e de l’expression du soin et de son développement sur tout le réseau de distribution en Suisse et sur les différents supports permanents et temporaires.
• Coordonner le suivi régulier des tendances et de la concurrence.
• Être garant du suivi budgétaire et des tâches administratives (mise en stock, commandes, livraison) liés aux projets confiés.

VISUAL MERCHANDISING

• Déployer tous les outils de visual merchandising Skincare sur tous les supports d’expression de la marque dans le respect des plateformes fournies par la marque (PLV, brief fournisseurs, suivi du développement et de l’installation des visuels, créer les recommandations d’installation, gestion du matériel et mobilier, etc.).
• Assurer le déploiement des projets auprès des différents partenaires (qualité et délais). Accompagner le déploiement sur le terrain au cours de visites terrains régulières.
• Créer des briefs créatifs et manager les fournisseurs, agences et fabricants.
• Planifier et suivre les enveloppes Opex liées aux activités Visual Merchandising et ses projets
• Être force de proposition pour optimiser et développer la visualisation de la marque chez les retailers (inclus les process internes liés).
• Gestion de projets Skincare : Meubles de sols, etc.
• Mise à jour de tous les visuels et expression de marque : Campagnes duratrans, Tours polyvalentes, etc.

CATEGORY MANAGEMENT

• Proposition d’update assortiment à la Product Manager Skincare
• Création des planogrammes Skincare tous clients
• Suivi des performances des produits via les outils Category Management

COORDONNER L'ADMINISTRATION DE L'ACTIVITÉ MERCHANDISING

dans toute la distribution :

• Gérer le matériel skincare (gloris/ étagères /PLV) qui se trouve dans notre stock et s’assurer des sorties et d’un suivi
• Faire le suivi de ces activités dans les différents fichiers Masters
• Coordination des Fiches de lancements liées aux Merchandising et Trade  
• Veille concurrentielle

ORGANISATION : BUDGET & FORECASTS & TOURNÉE DE VENTE

• Challenger régulièrement nos différents fournisseurs pour améliorer les coûts sans sacrifier la qualité.
• Rechercher de nouveaux fournisseurs
• Respecter les timings des forecasts, ajuster les commandes en cas de besoin, suivre les commandes passées et s’assurer de la sortie des Sales Promos.
• Respecter les timings de la tournée de vente : création de référence, suivi des bons de commande, préparer les slides merchandising

VEILLE CONCURENTIELLE

• Partir régulièrement sur des storechecks terrain pour s’approprier ses clients, comprendre la concurrence et pour être force de proposition.
• Piloter le suivi des tendances et de la concurrence pour le département Marketing.

Education/Degree:

• Profil Universitaire, EHL, HEC

Background including total years of experience

• Première expérience en Visuel Merchandising et/ou Trade Marketing

Technical skills: 

• Maîtrise des outils informatiques, Excel et Power Point
• Maîtrise des outils suivant est un plus : InDesign, Autocad, Sketchup

Languages: 

• Allemand et Français courants (parlé et écrit)

Soft and Leadership Skills:

• Sensibilité esthétique
• Force analytique
• Forte capacité de gestion de Projets
• Intérêt pour le design et pour l’expérience client
• Intérêt pour les produits cosmétiques

CRM Campaign & Planning Manager  - London, Hybrid - 37.5hrs

​

Ready to bring passion into your career?

Clarins Group is a trusted French family-owned company, a leader in skincare and make-up, operating in more than 150 countries.

We are looking for an CRM Campaign & Planning Manager based in our London Head Office.

About the Job:

The CRM Campaign & Planning Manager owns the UK CRM contact strategy and integrated contact plan across relevant customer communication channels. 

What you'll do:

• Own and maintain the integrated UK CRM calendar, planning omnichannel campaigns across Ecommerce, Wholesale, Premium Outlets and seasonal/trading moments.
• Translate commercial and marketing priorities into clear, insight‑led CRM briefs and contact strategies.
• Lead audience segmentation, personalisation and A/B testing to improve targeting, relevance and campaign performance.
• Manage CRM contact pressure, suppression rules and governance to ensure a positive customer experience and compliance with consent/data rules.
• Own end‑to‑end campaign delivery: briefing, build, QA, deployment, reporting and optimisation.
• Embed Club Clarins loyalty objectives within campaigns to drive sign‑ups, points activity, redemptions and tier engagement.
• Track and report campaign performance, connecting CRM activity to revenue, retention, repeat purchase and customer lifetime value.
• Partner cross‑functionally with Ecommerce, Marketing, Creative, Data, Digital, Retail and Customer Care to ensure integrated activity.
• Line manage and develop the CRM Coordinator and manage key external partners and vendor relationships.
• Identify opportunities for proactive CRM-led growth (replenishment, cross‑sell, reactivation) and continuous optimisation through learnings.

About you:

You are a Clarins fit if you are:

• Passionate about beauty, skin care and fragrance and have a good understanding of e-commerce marketing
• Commercially aware with a passion for staying abreast of industry trends
• Highly organised, able to multi-task and adapt to last-minute or shifting priorities
• Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset
• Eager to grow in a company genuinely committed to responsible beauty

Essential qualifications:

• 5+ years’ CRM experience with proven delivery of CRM strategies, contact plans and multi‑channel campaigns that drive commercial growth and retention.
• Strong expertise in segmentation, targeting, personalisation, lifecycle journeys and contact‑pressure management.
• Experience managing integrated commercial calendars, competing stakeholder priorities and briefing creative teams, agencies or partners.
• Demonstrable skills in campaign analysis, A/B testing, optimisation and performance reporting, with strong commercial awareness.
• Proficient with CRM platforms, marketing automation, customer data/analytics and familiarity with consent/data‑privacy best practice.
• Advanced Excel & PowerPoint skills and confidence interpreting customer, campaign and commercial performance data; HTML/email production knowledge desirable.

About the benefits:

• A flexible work environment, with up to 2 days of remote working per week
• 25 days annual leave
• Development and training opportunities
• Generous Staff discount
• Employee Assistance Programme
• We Care Day – Volunteering

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

CDI - Data Analyst CRM H/F/X

Prêt à insuffler de la passion à votre carrière ?

Le Groupe Clarins est une entreprise familiale française, acteur mondial de référence dans le soin et le maquillage et présent dans plus de 150 pays.

The role :

Fixed-term contract

Position available as soon as possible
Based in Paris 17

At the heart of the Clarins Brand Division, data plays a key role in understanding our customers and strengthening our Direct-to-Consumer strategy.

Reporting to the CRM Data Manager, you will turn large-scale data into clear, actionable insights to support customer understanding, CRM initiatives and product performance.

What you’ll do : 

Mission 1: Data Analysis & Methodology

• Conduct data analysis leveraging SQL, statistical modeling and AI to answer business questions on customer behavior, CRM and product topics, in line with the Global Data Team's priorities
• Apply the appropriate analytical approach and methodology to frame and structure each study
• Extract, clean and process data to ensure the reliability and relevance of the analysis
• Build clear data visualizations that make analytical findings easy to understand
• Present analysis results to business stakeholders, ensuring findings are clearly understood and usable
  
  

Mission 2: Dashboard Design & Development

• Build dashboards in Power BI, translating requirements defined with the Global Data Team into clear, reliable visualizations
• Structure data models and queries to ensure dashboards are accurate, scalable and easy to maintain
• Select the right KPIs and data visualizations to make insights easy to understand and act upon
• Collaborate with business stakeholders to gather needs, iterate on drafts and validate the final output
• Document dashboards and present them to business and technical stakeholders
• Maintain the backlog of requested evolutions and ensure the ongoing follow-up and maintenance of existing dashboards

Mission 3: Testing & Data Quality Assurance

• Conduct User Acceptance Testing (UAT) on Qlik and Power BI Dashboards, ensuring data reliability and functional compliance before release
• Support the Data Project Manager in checking and validating data across dashboards and analysis
• Identify, document and follow up on anomalies with technical teams
• Coordinate testing phases and timelines with technical teams to ensure on-time, high-quality releases

Mission 4: AI-Powered Efficiency

• Use AI to deepen and accelerate studies and analyses
• Test AI-powered tools in day-to-day work and share feedback with the Global Data Team to support the team's adoption roadmap

You are :

• Curious, analytical and genuinely interested in new tools, methodologies and innovative ways of working.
• Rigorous and well-organized, with the ability to manage multiple deliverables and stakeholders in parallel.
• A strong communicator, able to adapt your message to different audiences and make complex topics easy to understand.
• Comfortable turning data into clear, impactful stories and presentations.
• A team player with excellent interpersonal skills and the ability to build strong relationships with different stakeholders.

You have : 

• A Master's degree in Data Analytics, Statistics or a related field, or equivalent experience.
• At least 3/5 years of experience in data analysis, ideally within a retail environment.
• Strong proficiency in SQL and a good understanding of statistical modelling techniques, such as segmentation and scoring.
• Proven experience in dashboard design and data visualization tools, ideally Power BI.
• A rigorous approach to data testing and quality assurance.
• The ability to leverage AI tools to enrich analyses and accelerate your work.
• Fluent English, both written and spoken

We have : 

• Over 70 years of expertise in beauty and spa, with our Clarins and myBlend brands
• A caring and inclusive company culture: at Clarins, we believe our people are at the heart of our success. Discover our values and working environment on our Welcome to the Jungle page
• An attractive compensation package, including profit-sharing and incentive schemes
• Benefits: health insurance, pension plan, transportation, sports & culture, Works Council (CSE), product allocation, company restaurant, etc.
• Development opportunities and a rich training offer, including unlimited access to our Digital Learning platform
• A flexible working environment, with up to 2 days of remote work per week (after 4 months’ seniority)

À propos du Groupe Clarins

Référence mondiale du soin et du maquillage, le Groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Labellisé B Corp, le Groupe affirme son engagement en faveur d’une beauté responsable. Sa raison d’être est de : « Rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Fidèles à notre double mission RSE, « Prendre soin des personnes, prendre soin de la planète », nous sommes fiers d’offrir un environnement de travail stimulant, où chacun peut atteindre son plein potentiel.

Dans cette dynamique, nous sommes signataires de la charte d’engagement LGBT+ de L’Autre Cercle, affirmant notre engagement en faveur de la diversité, de l’égalité des droits et d’un environnement de travail inclusif, respectueux et sans discrimination.

Cette culture unique nous a permis d’être reconnus par Forbes comme l’un des Meilleurs Employeurs au Monde 2024 et l’un des Meilleurs Employeurs au Monde 2024 pour les Femmes. 

Pour en savoir plus sur notre groupe et nos engagements, rendez-vous sur www.groupeclarins.com.

L’égalité des chances chez Clarins

Nous croyons fermement en notre mission : rendre la vie plus belle, pour nos collaborateurs comme pour nos clients.

L’inclusion et la diversité sont au cœur de notre culture. Chaque jour, nous nous engageons à bâtir un environnement de travail inclusif et équitable, où chacun peut s’épanouir et donner le meilleur de soi-même.

Nous accueillons toutes les candidatures et sommes membres de l’Organisation internationale du travail (OIT) ainsi que de l’Employers Network for Equity and Inclusion (ENEI).

Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à [email protected]

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com 

Beauty Coach - Keyholder (40hrs/wk)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Coach - Keyholder (40hrs/wk)  based in McArthurGlen Swindon 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - volunteer day
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Assistant Manager (40hrs/wk - Maternity Cover)  based in McArthurGlen Swindon 

The role:

Supporting the Business Manager you’ll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.

What you’ll do:

• Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
• Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
• Focus on maximising opportunities through brand eventing, new launches and promotions
• Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business
• Establish a professional working relationship with each team member in order to assist them in their individual development

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 Years background in a management role – ideally in a beauty or retail
• Significant experience in a Beauty retail or Spa environment
• Exceptional customer service skills
• Proven ability of coaching and motivating a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - Volunteer Day
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

Beauty Coach (26.25hrs/pw)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

About Clarins GroupA B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.To learn more about our group and our commitments to people, visit www.groupeclarins.com.Equal opportunity employerWe believe in making life more beautiful for our employees and our customers.Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com 

Prêt à insuffler de la passion à votre carrière ?

Leader mondial du soin et du maquillage, Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Sa raison d’être est de « rendre la vie plus belle, transmettre un monde plus beau ».

 Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe* et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques. 

Convaincus que nos 8 000 talents sont uniques, nous avons à cœur de valoriser la diversité sous toutes ses formes. 

Vous voulez contribuer à écrire la suite de notre histoire ? Nous sommes à la recherche d’un(e) stagiaire sur notre site de Pontoise (95) pour une durée de 6 mois.

Le poste :

Stage de 6 mois, à partir de février 2027, basé à Pontoise (95)

Rattaché(e) au service Evaluation Vivo, vous rejoindrez une équipe de 5 personnes. Votre stage a comme objectif de gérer un projet de mise en place d’une nouvelle base de données et d’analyser des données issues de méthodes instrumentales in vivo afin de générer de nouvelles connaissances sur la peau. 

Missions :

Durant votre stage :

• Vous prendrez en main l’historique et le plan d’actions proposé pour la mise en place d’une nouvelle base de données
• Vous rédigerez des bonnes pratiques de remplissage et d’utilisation de la base ainsi que des tutoriels attractifs
• Vous intégrerez un jeu de données pilote dans la base
• Vous participerez ponctuellement à des campagnes de mesures
• Vous réaliserez des analyses statistiques simples appropriées sur ce jeu de données afin de générer de nouvelles connaissances sur la peau
• Vous accompagnerez les équipes face à ce changement et vous animerez des réunions d’avancement
• Vous valoriserez les résultats au sein de l’équipe et rédigerez un rapport d’étude

Vous êtes :

• En préparation d'un diplôme de niveau bac+5 en biologie / biophysique, cosmétique, analyses de données data management clinique, informatique pour la santé.
• Rigoureux(se) et organisé(e)
• Curieux(se) et force de proposition
• Capable de travailler en équipe
• Passionné(e) par notre marque et les challenges

Vous apportez :

• Un fort attrait pour les études cliniques vivo et pour la structuration de la donnée
• Des connaissances en analyses statistiques ou en management de la data
• Une bonne maîtrise des outils informatiques (Pack Office)
• Une expérience en programmation python serait un plus

Nous avons :

• 70 ans d’expertise dans la beauté et le spa, avec les marques Clarins et myBlend
• Des produits uniques et services innovants
• Un engagement envers la Responsabilité Sociale & Environnementale intégré dans notre raison d’être
• Un environnement de travail inclusif
• Des opportunités de développement
• Une offre de formation riche
• Une rémunération et des avantages attrayants

Nous avons :

• Plus de 70 ans d’expertise dans la beauté et le spa, avec nos marques Clarins et myBlend

• Une culture d’entreprise bienveillante et inclusive, où nous croyons que tous nos collaborateurs contribuent à la réussite collective. Découvrez nos valeurs et notre environnement de travail sur notre page Welcome to the Jungle
• Des équipes passionnées et engagées, qui vous accompagnent au quotidien et contribuent à votre apprentissage et à votre montée en compétences
• Une communauté d’étudiants animée tout au long de l’année, pour favoriser les échanges et enrichir la qualité de votre parcours chez Clarins : journée d’intégration, ateliers CV, cafés RH, afterworks, etc.
• Une entreprise certifiée Happy Trainees, avec 95 % de nos étudiants satisfaits, qui recommandent Clarins pour la qualité de son environnement de travail
• Des opportunités possibles à l’issue de votre expérience : en 2025, près de 32 % de nos étudiants ont été recrutés en CDD ou CDI
• Une indemnisation et des avantages attractifs : prise en charge transports (65%), CSE, allocation de produits, restaurant d’entreprise, abonnements Wellpass (ex-Gymlib), et une rémunération pouvant aller jusqu’à 1 650 € selon le niveau de diplôme
• Un accès illimité à notre plateforme Digital Learning, pour développer des compétences clés et enrichir votre parcours professionnel

À propos du Groupe Clarins

Référence mondiale du soin et du maquillage, le Groupe Clarins est avant tout l’incarnation d’une histoire familiale engagée, mue par sa passion pour l’innovation et son esprit d’indépendance. Labellisé B Corp, le Groupe affirme son engagement en faveur d’une beauté responsable. Sa raison d’être est de : « Rendre la vie plus belle, transmettre un monde plus beau ».

Présent dans plus de 150 pays, nous sommes aujourd’hui n°1 du soin en Europe et accélérons notre développement sur tous les autres continents, notamment en Asie et en Amériques.

Fidèles à notre double mission RSE, « Prendre soin des personnes, prendre soin de la planète », nous sommes fiers d’offrir un environnement de travail stimulant, où chacun peut atteindre son plein potentiel.

Dans cette dynamique, nous sommes signataires de la charte d’engagement LGBT+ de L’Autre Cercle, affirmant notre engagement en faveur de la diversité, de l’égalité des droits et d’un environnement de travail inclusif, respectueux et sans discrimination.

Cette culture unique nous a permis d’être reconnus par Forbes comme l’un des Meilleurs Employeurs au Monde 2024 et l’un des Meilleurs Employeurs au Monde 2024 pour les Femmes.

Pour en savoir plus sur notre groupe et nos engagements, rendez-vous sur www.groupeclarins.com.

L’égalité des chances chez Clarins

Nous croyons fermement en notre mission : rendre la vie plus belle, pour nos collaborateurs comme pour nos clients.

L’inclusion et la diversité sont au cœur de notre culture. Chaque jour, nous nous engageons à bâtir un environnement de travail inclusif et équitable, où chacun peut s’épanouir et donner le meilleur de soi-même.

Nous accueillons toutes les candidatures et sommes membres de l’Organisation internationale du travail (OIT) ainsi que de l’Employers Network for Equity and Inclusion (ENEI).

Nos offres sont accessibles aux candidats ayant un statut RQTH. Si dans le cadre d’un handicap vous nécessitez une adaptation du processus de recrutement, vous pouvez nous contacter à [email protected]

Pour en savoir plus sur notre groupe et nos engagements pour les personnes et la planète, visitez notre site www.groupeclarins.com 

Beauty Coach (30hrs/wk - Maternity Cover)

​

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Coach (30hrs/wk - Maternity Cover)  based in McArthurGlen Swindon 

The role:

Delivering exceptional customer service, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do:

• Be responsible for maintaining a consistently high standard of customer service and product knowledge at all times
• Promote the unique brand differentiation and the link with the ingredient stories, product benefits and usage
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Focus on customer loyalty, keeping customers returning to the brand
• Have the confidence to overcome selling challenges

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Comfortable in a target driven environment
• Pro-active and enjoy exploring new sales opportunities
• Customer-focused and results-oriented

You have:

• Experience in a hands on beauty or retail role with exceptional customer service skills
• Commercial awareness
• Excellent communication skills and can build relationships quickly
• Ability to be flexible and work shifts including weekends and evening

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Career Development opportunities
• We Care - volunteer day
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of ‘Caring for people, caring for the planet’ we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World’s Best Employers 2024, Forbes' World’s Best Employers 2024 for Women.

To learn more about our group and our commitments to people, visit www.groupeclarins.com.

Equal opportunity employer

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).