Ecommerce Digital Operations Specialist, Asia Pacific

 

 

Ecommerce Digital Operations Specialist, Asia Pacific

Ready to bring passion into your career?

 

Clarins Group is not only a fast-growing, leading Beauty Company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we’re looking for a E-commerce Digital Operation Specialist to be based in Singapore.

 

THE ROLE:

 

Support APAC Markets on eCommerce Platform Issue/Operation:

  • Provide first level technical support to APAC markets for the ecommerce system and escalate unresolved issues if required, while maintaining ownership of issues through resolution.
  • Conduct system training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.
  • Perform site audits in a dedicated time to ensure synergy across APAC websites.

 

Contribute to APAC Digital Projects:

  • Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not be limited to the website/ecommerce.
  • Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.
  • Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

 

YOU HAVE:

 

  • Bachelor's Degree in Business Management/ E-Commerce/ IT Computer Science or equivalent
  • 4-6 years of experience in Ecommerce  projects lifecycle, and operational support in Ecommerce Management System
  • Be comfortable with technical document reviews, and writing business requirement document
  • Good understanding of the ecommerce solution architecture in general including data exchanges between systems
  • Having good proficiency in Demandware/ SalesForce Commence Cloud is a must
  • Good knowledge of HTML, CSS, JavaScript
  • Is adaptive to changes and flexible in an evolving fast-paced environment, and ability to multi-task while paying close attention to detail

 

WE HAVE:

 

  • Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
  • Unique products and innovative services
  • A commitment to Social & Environmental Responsibility embedded in our raison d'être
  • A caring and inclusive corporate culture
  • Development and training opportunities
  • Attractive compensation and benefits
  • A flexible work environment, with up to 2 days of remote working per week

 

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

 

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds. 

 

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com

Ecommerce Digital Operations Specialist, Asia Pacific
  • Digital, E-commerce & CRM
  • Singapore, Singapour
  • Contrat à durée determinée
  • 30 Jan 2024
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