CDI – IT Manager M3 Sales Administration – H/F/X

CDI – IT Manager M3 Sales Administration -  H/F/X


Ready to bring passion into your career?


A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story?



The role :


Permanent contract to be filled as soon as possible. Based in Paris 17th.


Clarins launched REBOOT in 2020, a global transformation program for operations and finance information processes and systems. This program is followed by CEO as it’s one of the seven pillars of “Clarins Unlimited” strategy global development plan.

The transformation program aims to implement a new standard model for all of the group's subsidiaries, in order to respond to the new challenges posed by digitalization and the rise of e-Commerce.

This transformation is based on Infor M3 (on prem) and Workday (Cloud).

As part of the global Reboot deployment team, the IT Manager M3 Sales Administration oversees and coordinates the overall activity on his/her M3 scope (Sales Administration, Orders integrations with E-commerce / Retail / Sales force Automation Tools, EDI …)


What you’ll do :


Area of responsibility:

  • Lead the functional M3 Sales admin domain within the reboot deployment waves
  • Be the expert of the solution & integration landscape of the domain
  • Follow up on wave team, integrators and technical partners involved
  • Ensure the quality of the solution provided to users by keeping it simple, maintainable, harmonized processes and tools – as it’s a core model deployment
  • Promote good practices within Reboot’s community (IT resources, users)
  • Train and transmit the solutions build to reboot skill center in charge of run activities
  • Participation in Reboot meetings (Solution committees, M3 Change Advisory Boards etc.)
  • Communication and reporting to management and stakeholders


Lead functional deployment of the M3 Sales core Model

  • Deploy the M3 Sales Order module and satellite applications (EDI), ensure localization and identify local integrations to be implemented (Salesforces, Ecom, Retail…)
  • Estimate the complexity of all new features, help to find solution regarding as-is core-model
  • Validate Technical feasibility with partners & workload assessment
  • Ensure business requirement is complete, write functional specification with your team, and design solution in line with core model & IT strategy
  • Contribute to build by setting up the solution and/or following up technical activities – “hand-on”
  • Taking part to unit testing & integration tests
  • Coordinate business tests & provide documentation, training and assistance to key users
  • Organize implementation to PROD and Go Live support


Manage and follow your domain

  • Organize, coordinate and lead functional M3 team sales include integrator, and possibly provide assistance to project management
  • Supervise the progress of the project, estimate and monitor costs, plan tasks, manage risks, participate in steering bodies
  • Act as a facilitator between the participating parties: integrators/IT and business teams centrally/local
  • Guarantee the quality of deliverables at all project phases
  • Report progress to the project management leader


Support the Users community / Foster operational efficiency (hypercare) and support the run team

  • Ensure monitoring, identify recurring issues and establish action plans before the go live ; and apply it
  • Build the domain KPI to follow activity and be able to communicate with top management
  • Provide support to users/ business resources
  • Owner of the handover to the skill center team (train the trainer)
  • Collaborate with IT & technical partner for bug fixing


Be the Core Model Guardian

  • Keep an updated technical & functional knowledge of his scope
  • Ensure solution consistency and maintainability
  • Ensure updated documentation for all changes


You are :


  • Open-minded and a team player.
  • Proactive with ideas and innovation.
  • Proficient in decision-making, with a keen eye for details.
  • Comfortable in multicultural settings.
  • An educator mindset, promoting growth.
  • Effective in communication with all stakeholders.
  • Fluent in both English and French


You have :


  • A Master's degree in a relevant field.
  • 5 to 15 years of experience as an M3 Project Manager or consulting in Supply Chain within an international and multicultural context of system implementation projects.
  • A thorough understanding of the project lifecycle, including roles and responsibilities typically involved.
  • Solid knowledge and hands-on experience with Supply Chain modules.
  • Proficiency in various project delivery methodologies (e.g., ITIL, CMMI, PMP, Agile), functional architecture, and IT processes.
  • M3 functional knowledge, especially in Customer Master Data & Sales Administration modules and their configuration.
  • The ability to deliver both high-level and detailed specifications.
  • A hands-on approach to technical problem-solving and analysis.
  • Strong project management skills, capable of organizing activities, and managing time and budgets effectively."


We have :


  • Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
  • Unique products and innovative services
  • A commitment to Social & Environmental Responsibility embedded in our raison d'être
  • A caring and inclusive corporate culture
  • Development and training opportunities
  • Attractive compensation and benefits
  • A flexible work environment, with up to 2 days of remote working per week


If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.


At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.  We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.


Our job offers are accessible to candidates with RQTH status. If you have a disability that requires us to adapt our recruitment process, please contact us at [email protected]


To learn more about our group and our commitments to people and the planet, visit


CDI – IT Manager M3 Sales Administration – H/F/X
  • Technologies
  • Neuilly-sur-Seine, France
  • Contrat à durée indeterminée
  • 08 Avr 2024