The Operations and Logistics hub Manager is a key role responsible for overseeing the smooth and efficient running of the entire supply chain, from procurement to customer delivery. This role requires a blend of strategic planning, operational leadership, and analytical skills to ensure products get to the right place at the right time and within budget. The site is based at Velezzo Bellini and is operated by a 3PL.
The Operations and Logistics Manager will be the point of contact to Clarins subsidiaries (Italy and Switzerland) and responsible for all the activities performance by the 3PL to Claris. Reporting directly to Claris Hub Director.


Indicate the main internal relations of this position:

  • Supply Chain subsidiaires
  • Central ADV
  • PMD
  • Skill Center
  • Global and Region Directors
  • Finance

Warehouse Operations & Logistics:

  • Responsible and accountable for the management and optimization of all logistics flow and activities within 3PL Italian Hub, transportation and warehousing including kitting activities.
  • Ongoing performance management of the local 3PL’s, ensuring the right levels of performance and adherence to agreed contractual SLA’s / code of ethics.
  • Create a mind set with the 3PL which emphasis the importance of Clarins activities and to deliver the best operationally to the subsidiary’s customers, working to provide the customer experience for B2C & B2B channels.
  • Improve, maintain tactical and strategical reporting to handle daily, weekly and monthly follow up, supporting countries data collecting for planning and reporting;
  • Continuous improvement process owner within the contractual statement with 3PL;
  • Workly closer to the Central ADV, especially the HUB flow planner to make sure the stock levels shipped into Velezzo are at the right level;
  • Collaborate closely with Subsidiaries to become the operations calendar timekeeper and support the local supply chain with an active needs’ forecast;
  • Motivate and inspire internal stakeholders and 3PL partners, showing leadership & entrepreneurial spirit mixed with Clarins values and continuous improvement;
  • Warehouse audit responsible, investigate lost and found, damages and product inversion in the logistic flow;
  • Supporting locally, Central IT to smooth interfaces connection and alignment taking into consideration processes improvement.
  • Financiero y Jurídico
  • Milano, Italy
  • Permanente
  • 27 Jun 2024