« I love this new Double Serum, I loved the old versions, but this one is even more... wow.  My skin is more hydrated, "fuller", smoother..." Helena, about the Double Serum.
 
« I'll never leave it, it is my faithful companion everyday... It is obvious, for it, for me... And for those who love us... We belong together!" Carole, about Angel, 2012
 
Developing formulas based on customer comments, collecting their confessions, listening to them...  Clarins was the first brand – and for a long time was the only one – to slip small cards into product boxes to collect customer opinions and testimonials. Through their handwritten messages, customers influenced the destiny of their favorite products. This exchange allowed them to participate in the history of the brand for the first time, before the Internet and the concept of interactivity. And this is how an uninterrupted dialog began between Clarins and women.
 
Women who wear Mugler perfumes also have a space for discussion and obtaining information. The Circle began in 1992 with the launch of Angel. It collects opinions in a more intimate fashion, love stories and encounters between women and their perfume.
 
 
Today, this special relationship between women, their products and the Clarins group is part of its identity. The conversation continues online as well, where women from around the world can connect and engage with the Group's brands and share any opinions on the products.